Top Reasons to Know Your Air Passenger Rights in India

Top Reasons to Know Your Air Passenger Rights in India


Air travel allow you to have so much fun and adventure but sometimes it can bring the opposite results and crush all your travel plans. The only way to overcome such situations is to use your awareness and tackle everything with smartness.

How do you feel when your flight gets cancelled without any prior information? It causes severe distress. Right? But What do you do to overcome? Never mind, we have your back. In case of any flight disruption like flight delay, flight cancellation, denied boarding or baggage issues (Lost/Delay/Damage), you are always protected by the Air Passenger Rights, incorporated by the Directorate General of Civil Aviation.

We truly understand that such situations can cause a lot of strain and uneasiness but that is the reason refundme.in is there to make air passengers aware about their rights and help them get the compensation that they are entitled to get.

So, next time you face any of such situations during your air travel, you must be confident about what you should do. Because as an air passenger, you have a right to claim and get the monetary compensation in return.

Reasons to Know Your Passenger Rights

Let’s get little practical! Following are some of the reasons that encourage you to know about your air passenger rights when you are travelling via air.

  • You are safe, if you are aware

According to the DGCA regulations, you have a right to claim and get compensation on your disrupted flights.

In India, less than 1% of the flyers are aware of their rights, 17 per cent do not know whether they are eligible for the compensation, and 13 per cent do not know the process of claim. The report is astonishing but, if we take one step to make ourselves aware, we can save ourselves from the losses.

  • Claim Soon, Get Sooner

No matter if your flight was canceled, delayed, or overbooked years ago, you still carry the right to claim. If you have encountered any flight delay, cancellation, or overbooking in the last 3 years, you have the right to claim and get compensation up to INR. 20,000 as per the DGCA regulation. refundme.in takes 2 years old claim and convert flight disruption into money.

  • Know your Eligibility

Following are some of the questions that you need to ask yourself before you claim. If all your answers are yes then, you are most likely to get the compensation:

  • Are you flying from India within India?
  • Did you reach 3 hours late to your destination?
  • Is the airline responsible for the flight delay/ flight cancellation/ overbooking/ baggage issue?

The law covers many aspects other than this; so, it is suggested that you must find out whether you are eligible to get compensation or not through the Eligibility Criteria.

  • Your Rights Are Everywhere

If your flight is departing from India or arriving in India on an Indian airline, you are always having a possibility to get the flight compensation. You can still claim if you are traveling outside India. The Air Passenger Right vary from country to country and there are so many countries helping air passengers and offering substantial compensation in case of flight disruptions.

  • Hefty compensation when denied to board

If airline denied you to board the flight because of overbooking and in return offer you vouchers. If you accept the airline vouchers, this would restrict you from receiving more. You need to make sure that you don’t volunteer to give up your seat, if you do so, it will be your loss. If you are flung off involuntarily, you are entitled to get compensation up to INR 20,000.

  • Claim even if your baggage gets hurt

Not only you, but your baggage too has the power to claim and get compensation. If your baggage is lost, delayed, or damaged, you are entitled to get compensation. We are grateful to the DGCA new passenger charter act, February, 2016, that includes compensation for baggage in India. You also need make sure that you get Property Irregularity Report (PIR) before you leave the airport. This is mandatory to fill, otherwise it won’t be considered an ethical claim.

  • Medical Emergency

Due to any reason, if you feel unfit or uneasy, you must stay calm because all the airports are well-equipped with medical doctors, experts to treat and support medical emergencies.

If any unfortunate accident, injury or death occurs in domestic travel, the airline is liable to pay up to INR. 20,00,000 per passenger while up to 113,100 SDR per passenger is given during international travel. If the same happens because of natural disaster, you won’t get any compensation.

Be Informed, Be Safe

As a responsible air traveler, it is your duty to know what is your right so that you can save yourself from heavy losses.

refundme.in is India’s first flight compensation provider company, which is helping air passengers escalate from the situations of delayed flight, canceled flight & denied boarding, how? By making air travelers aware of their air passenger rights & converting their flight disruptions into money.

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