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Lisboa Airport (LIS)

Airport Basics

About Lisbon

Lisbon is the capital and the largest city of Portugal. Lisbon lies in the western Iberian Peninsula on the Atlantic Ocean and the River Tagus. The westernmost portions of its metro area form the westernmost point of Continental Europe, which is known as Cabo da Roca, located in the Sintra Mountains.

Country: Portugal
Currency: Euro
ISD Code : +351-21
Languages: Portuguese
Best Season: March to May or September to October

Sights of Lisbon

Oceanario de Lisboa
Alfama
Mosteiro dos Jeronimos
Calouste Gulbenkian Museum - Founder's Collection
Bairro Alto

Luggage Room

Terminal 1, arrivals, next to Car Park P2.

ATM Services

Terminal 1

  • After security 
  • After security in the hall leading to Gates 7-13
  • After security, opposite Gates 41 and 43
  • Before security, public area
Baggage Wrapping Counter

Terminal 1

Landside, Check-In.

Terminal 2

Landside, Check-In. 

Food and Snacks
Terminal 1

Natural Break 
After security

Pastelaria Versailles 
After security, food court & near boarding Gate 15

Paul 
After security

Cockpit 
After security

Heidiard 
After security

O Mercado 
After security

Terminal 2

Confeitaia Nacional 
Before security

Servejaria 
After security

Forex Counter

Terminal 1

CTT

  • Before Security

Nova Câmbios

  • Before Security
  • After security, Non-Schengen
  • Before Security

Unicâmbio

  • Before Security, Arrivals
  • After Security, Boarding Gate 15
  • After Security, Central Plaza
  • After Security, Luggage Collection Room

Terminal 2

Nova Câmbios

  • Before Security
  • After Security
Layover Relax

Showers

Terminal 1, after security, across from Gates 15-16

Lounges

Terminal 1

ANA Lounge
After security

Blue Lounge
Airside, 5th Floor, International Area, towards Gates 7-13

ABC – Airport Business Center
Landside, Mezzanine Level, above the Check-in desks

Medical Services

Terminal 1

  • After security
  • After security, non-Schengen departures
  • Before security
  • Before security (Farmacia Aeroporto)
Shopping

Terminal 1

Chocolate Lounge  
After security

Hugo Boss  
After security

Inglot  
Before security

Montblanc  
After security

Pandora  
After security
Smoking

Outside Terminal

In designated smoking areas

Terminal 1

After security (ANA Lounge)

Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Taxi 

Outside the arrival and departure areas of the airport

Bus

Between the Terminals 

Car Rental

Terminal 1, before security, arrivals

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Lisbon

FAQ

My flight from Lisboa Airport is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Lisboa Airport is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Lisboa Airport. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Lisboa Airport is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Lisboa Airport is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Lisboa Airport. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.