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Frankfurt International Airport (FRA)

Airport Basics

About Frankfurt

Frankfurt is the business and financial center of Germany and the largest city in the German state of Hesse. The city is known for its futuristic skyline. 

Country: Germany
Currency: Euro
ISD Code : +49 69
Languages: German, English
Best Season: April - May, and August-September

Sights Of Frankfurt

Frankfurt Old Town
Römer
Ostzeile
Kaiserdom
Paulskirche
Eiserner Steg
River Cruise on the Main

Luggage Room

Terminal 1

  • Between Concourses B and C, Level 2, After Security (Departures)
  • Concourse B, Level 1, Before Security (Arrivals)

Terminal 2

  • Concourse D, Level 2, Before Security (Arrivals)
ATM Services

Terminal 1

Deutsche Bank

  • Concourse A, Level 2 (close to gate A26)
  • Concourse B, Level 2 (departure hall B)
  • Concourse C, Level 2 (departure hall C)
  • Concourse A, Level 1 (arrival hall A)
  • Concourse C, Level 1 (arrival hall C)
  • Concourse B, Level 1 (arrival hall B)
  • Concourse A, Level 0 (Airport City Mall, Concourse A)
  • Concourse B, Level 0 (Airport City Mall, Concourse B)
  • Concourse C, Level 0 (Airport City Mall, Concourse C)
  • Concourse A, Level 2
  • Concourse Z, Level 3 (near Gate Z18)

 Euronet Geldautomaten

  • Concourse B, Level 2
  • Concourse Z, Level 3

Frankfurter Sparkasse

  • Concourse A, Level 2
  • Concourse A, Level 2 (in check-in hall A)

Terminal 2

Deutsche Bank

  • Concourse D, Level 2
  • Concourse E, Level 2
  • Concourse D, Level 3 (Shopping Plaza)
  • Concourse D, Level 3 (Shopping Plaza – middle)
  • Concourse D, Level 2

Euronet Geldautomaten

  • Concourse D, Level 3
Baggage Wrapping Counter

Terminal 1

  • Concourse A, Departure areas
  • Concourse C, Departure areas

Terminal 2

  • Concourse D
  • Concourse E
  • Near the landside tax refund counter
Food and Snacks

Terminal 1

Heberers Traditional Bakery

  • After security, Concourse A, level 2, across from Gate A13
  • After security, Concourse Z, level 3, across from Gate Z13

KFC

  • Before security, Concourse A, ground level

Meyer

  • After security, Concourse C, level 2

Perfect Day

  • After security, Concourse A, level 2, net to gate A14

Puro Gusto

  • After security, Concourse A, level 2, A- Schengen
  • After security, Concourse B, level 3

Quicker's

  • Concourse A, level 1
  • Concourse B, level 2

Spizzico

  • Concourse B, level 1

Hausmann's

  • After security, Concourse A, level 2, Schengen, near Gate A13

Kuffler & Bucher

  • After security, Concourse B, level 3

Lucullus Nero

  • After security, Concourse Z, level 3

Scoom

  • Concourse A, level 2
  • Concourse B, ground level
  • Concourse B, level 2

Tangente

  • Concourse A, level 2

Thong Thai

  • Before security, Concourse B, ground level, across from Deutsche Bank

Temaki Bar

  • After security, Concourse Z, level 3, near the escalators

Terminal 2

Quicker's 

  • Concourse E, level 3

Ludwigs

  • After security, Concourse D, level 4
Forex Counter

Terminal 1

  • Concourse C, Level 2, CD-Riegel near Relay
  • Concourse C, Level 2, Between Gates C and D

Terminal 2

  • Concourse E, Level 2
  • Concourse D, Level 3, Near Duty-Free
  • Concourse D, Level 2
Layover Relax

Showers

Terminal 1

  • After security, Concourse A, level 2, near Gate A50
  • Before security, Concourse B, level 2, in the Shopping Boulevard
  • After security, Concourse B, level 2
  • After security, Concourse Z, level 3

Terminal 2

  • After security, Concourse D, level 3, opposite of Gates D5-8
Lounges

Terminal 1

  •  Luxx Lounge

Terminal 2

  • Air France Lounge
  • Premium Traveller Lounge
  • Primeclass Lounge
  • Sky Lounge
Medical Services

Terminal 1

  • After security, Concourse Z, level 3, near Gate Z13
  • Before security, Concourse B, level 2

Terminal 2

  • After security, Concourse D, level 3, on the way to Gate D1
  • Before security, Concourse D, level 3, near Virgin and Moleskine stores
Shopping

Terminal 1

Boggi Milano

  • After security, Concourse B, level 2

Toys on Air

  • After security, Concourse C, level 2

Porsche Design

  • After security, Concourse A, level 2
  • After security, Concourse B, level 2, before entering the B Gates Concourse

Montblanc

  • After security, Concourse B, level 2

Duty-Free & Travel Value

  • After security, Concourse A, level 2, at the pier, near Gate A11
  • After security, Concourse A, level 2, near Gate A17
  • After security, Concourse A, level 2, near Gate A25
  • After security, Concourse A, level 2, Schengen area
  • After security, Concourse B East, level 2, non- Schengen area
  • After security, Concourse B, Schengen area
  • After security, Concourse B West, level 2, non- Schengen area
  • After security, Concourse C, level 2, near Gate C4
  • After security, Concourse Z, level 3
  • After security, Concourse Z, level 3, between Gates Z16 and Z18
  • After security, Concourse Z, level 3, between Gates Z58 and Z62

Terminal 2

Duty-Free & Travel Value

  • After security, Concourse D, level 2, Schengen area
  • After security, Concourse D, level 3, non-Schengen area

Rolex
After security, Concourse D, level 3

Smoking

Terminal 1

After Security, Concourse A, level 2
After Security, Concourse B, level 2
After Security, Concourse Z, level 3
After Security, transit zones

Terminal 2

After Security, Concourse D, Level 2, near Gate D27
After Security, Concourse D, Level 2, near Gate D22
After Security, Concourse E, Level 2, near Gate E21 & E22
After Security, Concourse E, Level 3

Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Bus

  • Terminal 1, ground level
  • Terminal 2, second level

Train

Local Trains
Regionalbahnhof in Terminal 1, under Concourse B, ground level (take the monorail from Terminal 2)

National Trains
Fernbahnhof in Terminal 1, cross a sky bridge to the station (or take the monorail from Terminal 2)

Taxi

  • Outside the first level of Terminal 1
  • On the ground level of Terminal 2

Car Rental

  • Terminal 1, before security, Concourse A, arrivals, ground level
  • Terminal 2, before security, Concourse D, arrivals, level 2
Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Frankfurt am Main

FAQ

My flight from Frankfurt International Airport is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Frankfurt International Airport is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Frankfurt International Airport. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Frankfurt International Airport is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Frankfurt International Airport is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Frankfurt International Airport. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.