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Istanbul Airport (IST)

Airport Basics

About Istanbul

Istanbul is a major city in Turkey that straddles Europe and Asia across the Bosphorus Strait. It's Old City reflects the cultural influences of the many empires that once ruled here.

Country: Turkey
Currency: Turkish lira
ISD Code : +90-212
Languages: Turkish
Best Season: April to May and September to Mid-November

Sights Of Istanbul

Hagia Sophia Museum
The Blue Mosque
Topkapi Palace Museum
Grand Bazaar
Basilica Cistern
Bosporus

ATM Services

Main Terminal

Denizbank 

  • Landside, International Arrivals 
  • Landside, International Departures 
  • Landside, Domestic Arrivals
  • Landside, Domestic Departures

Halkbank

  • Landside, International Arrivals 
  • Landside, Domestic Departures

Türkiye İş Bank 

  • Landside, International Arrivals 
  • Landside, International Departures 
  • Landside, Domestic Departures

Yapı Kredi Bank

  • Landside, International Arrivals 
  • Landside, International Departures 
  • Landside, Domestic Arrivals

Ziraat Bank

  • Landside, International Arrivals 
  • Landside, International Departures 
  • Landside, Domestic Departures

QNB ​

  • Landside, International Departures 
  • Landside, Domestic Arrivals
Baggage Wrapping Counter
Food and Snacks

Main Terminal

Gloria Jean's Coffees

  • After security, domestic departures
  • After security, International departures
  • Before security

Mvnch

  • After security, International departures
  • Before security

Simit Sarayi

  • After security, domestic departures
  • After security, International departures
  • Before security

Seferi

  • After security, domestic departures
  • Main Terminal. before security

Via Cafe

  • After security, domestic departures
  • After security, International departures
Forex Counter

Main Terminal

Arti Doviz A.S. Currency Exchange 

  • Landside, International Departures

Turkiye Is Bankasi A.S. 

  • Airside, International Arrivals
  • Landside, International Arrivals

Turkiye Garanti Bankasi A.S.

  • Airside, International Arrivals
  • Landside, International Arrivals

Turkiye Ekonomi Bankasi 

  • Landside, International Arrivals
Layover Relax
Lounges
Medical Services

Main Terminal

Before security, international departures, next to the check-in Desk B

Shopping

Main Terminal

Njoy Technology

  • International Arrivals, Landside

Parisli Cemil

  • International Arrivals, Landside

Tobacco Shop

  • International Arrivals, Landside
  • Domestic Arrivals, Landside
  • International Departures, Landside

Phablet  Phone Accessories

  • International Departures, Landside

Altınbaş

  • Domestic Departures , Airside

Beauty Box

  • Domestic Departures , Airside

D&R

  • Domestic Departures , Airside

Emnana

  • Domestic Departures , Airside

Fashion Box

  • Domestic Departures , Airside

Samsonite

  • Domestic Departures , Airside

Yves Rocher

  • Domestic Departures , Airside
Smoking
Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Taxi 

  • Main Terminal, before security, Plaza Section’s Domestic and International Arrivals areas
  • Main Terminal, before security, departures level
  • Main Terminal, before security, arrivals level

Car Rental

Main Terminal, before security, domestic arrivals

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Istanbul

FAQ

My flight from Istanbul Airport is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Istanbul Airport is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Istanbul Airport. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Istanbul Airport is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Istanbul Airport is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Istanbul Airport. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.