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Zurich (Kloten) (ZRH)

Airport Basics

About Zurich

Zürich or Zurich is the largest city in Switzerland and the capital of the canton of Zürich. It is located in north-central Switzerland at the northwestern tip of Lake Zürich.

Country: Switzerland
Currency: Swiss franc
ISD Code: +41-43
Languages: German 
Best Season: June to August

Sights of Zurich

Old Town
Uetliberg
Lake Zürich and Bürkliplatz
Kunsthaus Zürich (Museum of Fine Arts)

Luggage Room

  • Level 1, Service Center, beside the showers
  • Level 01, near the entrance to Parking 3
ATM Services

Main Terminal

  • Check-in 2
  • Airport Center
  • Arrival 2
  • Gates B
  • Arrival 1
  • Airside Center
  • Gates E
  • Gates D
  • Check-in 1
  • Airport Shopping (next to the SBB counter). 
Baggage Wrapping Counter

Main Terminal

Check-in 2

Food and Snacks

Main Terminal

Confiserie Sprungli Cafe & Lounge
  • After security, level 2, Airside Center

Chalet Suisse restaurant

  • Before security, level 2, Airport center, towards B/D Gates

Restaurant Walter

  • After security, level 1, towards A Gates, Airside Center

Umaizushi/Foodland

  • Before security, ground level, Airport Center

Asia Restaurant

  • Check-in 1

Alpenblick Bar

  • After security, level 2, near gate E26

Bier-Biere-Birra-Biera Bar 

  • After security, level 1, near gate A64

Starbucks 

  • After security, departures, level  1, between Gates A71 and A72
  • After security, departures, level 2, near gate E53
  • Before security, level 1, Airport center
  • Before security, level, check-in area 2
Forex Counter

Main Terminal

Credit Suisse

  • Check-in 2

Credit Suisse Bancomat

  • Airport Shopping
  • Arrival 2
  • Check-in 2
  • Gates B

Travelex

  • Airside Center
  • Arrival 2
  • Check-in 2
  • Airside Center, Level 2
  • Airside Center, Level 1
  • Gates E
  • Gates D

Travelex Bankomat

  • Airside Center, Level 1

UBS AG

  • Check-in 1
Layover Relax

Showers

  • Landside, Service Center, multi-story car park 2, level 1
  • Airside, Transit D, next to the day rooms
  • Airside, Family Services at Gates E
  • Airport Fitness and Wellness Center at the Radisson Blu Hotel

Restroom

Transit Area D

Lounges

Main Terminal

Emirates Lounge

  • After security, level 3, above Gate E45

Primeclass Lounge

  • After security, level 3, near Gate E46

Zurich Airport Lounge

  • After security, towards Gates A, Airside Center

dnata Skyview Lounge

  • Airside Center, level 3

SWISS Lounge

  • After security, level 3, near Gates A
  • After security, near Gates D
  • After security, near Gates E27
  • After security, near Gates E37
  • After security, Non-Schengen area, level 2, near Gates A
  • Before security, arrivals 2, after customs, Airside Center so from arrivals 1
Medical Services

Main Terminal

  • After security, level 1, Airside center, at the end of the building towards Gates B/D
  • Before security, check-in 1, level 1, across from security check gates A/B/D/E
  • Before security, ground level, Airport center, between arrival 2 and prime center 1
Shopping

Main Terminal

Bucherer AG

  • After security, level 1, Airside  center, near gate A65

Caran D'Ache 

  • After security, level 1, airside center, near gate A65

Laderach

  • Before security, arrivals, level 1 near check in 1
  • Before security, arrivals, level 2 near check in 2

Mammut Store 

  • Before security , level 1, Airside center, next to the smoking lounge

Migros Supermarket 

  • Before security, ground level, Airport center, near the exit towards parking P3

Navyboot

  • After security, level 1, Airside center
  • Before security, ground level, Airport Center

Tiffany & Co

  • After security, level 2, Airside center

Zurich Duty Free

  • After security, Arrival 1, ground level, Airside center
  • After security, Arrival 2, ground level, Airside center
  • After security, Concourse A, level 1, near gate A60
  • After security, Concourse A, level 1, near gate A70
  • After security, Concourse A, level 1, near gate A80
  • After security, Concourse A, level 1, near gates A50-A59
  • After security, Concourse B,Ground level, near gates B01-10
  • After security, Concourse A, level 1, near gate A60
  • After security, Concourse D, Ground level, near gate D41
  • After security, Concourse E, level 2, near Gate E34
  • After security, Concourse E, level 2, near Gate E47
  • After security, level 1, Airside center
  • After security, level 2, Airside center
Smoking

Main Terminal

  • Before security
  • After security
Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation
Train

Main Terminal, before security, check-in area 3, level 2, airport center, SBB travel center

Taxi

Outside Arrivals 1 and 2

Car Rental

Outside the terminal building, Airport center, level 1

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Zurich

FAQ

My flight from Zurich (Kloten) is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Zurich (Kloten) is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Zurich (Kloten). My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Zurich (Kloten) is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Zurich (Kloten) is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Zurich (Kloten). My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.