Domestic Airlines Performance & Compensation Report: September 2019

Domestic Airlines Performance & Compensation Report: September 2019


Recently, the traffic data which has been submitted by all the domestic airlines was examined by DGCA for the month of September 2019. Let us now know the details and the growth with respect to passengers as well as the airlines.

Passenger Growth


During the month Jan-Sept 2019, the number of passengers carried by domestic airlines were 1058.91 lakhs against 1027.93 lakhs of the previous year. Hence, we can clearly see an annual growth of 3.01 per cent and monthly growth of 1.18 per cent.

Passenger Load Factor


Now, we will look at the passenger load data of various scheduled domestic airlines in September 2019.

As per the DGCA data, the passenger load factor in the month of September 2019 has been seen declining compared to the previous month, August 2019.



The overall cancellation rate of scheduled domestic airlines for the month of September 2019 has been 1.37%. Let us now look into the details of the cancellations.

Reasons for Cancellations


There can be various reasons of flight cancellations due to which, passengers have to suffer. Let’s look at the various reasons indicated by the airlines:

Passenger Complaints


In the month September 2019, there were about 701 passenger complaints received by the domestic airlines. There have been around 0.61 complaints per 10,000 passengers carried in the month of September 2019.

Look at the airlines’ details below:

Reasons of Complaints


There have been various reasons of passenger complaints displayed below:


Lastly, we would like you to take a look on the total number of passengers affected due to flight cancellations, delays, and boarding denials happened in the month of September 2019; and how much compensation they have received from the airlines.

Have a look at the complete data:


The data clearly displays that affected passengers and the amount of compensation that they receive from the airlines. If you also have suffered because of any reasons during the air travel, you can simply contact refundme.in and get your flight compensation fast.

Think Fly! Think refundme.in

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