Airline Rating & Reviews
Aerovias de Mexico, S.A. de C.V.. (AM)
Food & Beverage
Inflight Entertainment
Seat Comfort
Staff Service
Ground Service
Wifi Service
Value of Money
Recommendations
Ratings
Customer rating from 5 reviews
Customer Reviews
The Economic Times

The way the company treats its clients is gross. Repeating over a series of times, he lied, saying that the aircraft was there, and that the aircraft had not been in repair over 20 minutes, and that it was 1h 30min and then no aircraft (again). It was all over again. Three times changed to multiple doors. From 12 to 8 o'clock. Did not offer any hotel, just after 5am when you cannot check in anyway. I will not even continue but this went on for a while. Worst ever.

By : Cole 28th Dec 2019

Type Of Traveller Solo Traveller
Seat Type Economy
Route Mexico City to Madrid
Date Flown 27th Dec 2019
Value for Money
The Economic Times

Check-in easily instantly, nice lounge, secure boarding, on-time flights and convenient seating. Quite deceitful service for meals. Breakfast was made into nuts and a treat of cocoa. Travel without incidents and luggage collected easily at arrival. Frequent flyer miles used to protest having not being paid.

By : Moshe 15th Jan 2020

Type Of Traveller Family
Seat Type Business
Route Mexico City to Cancun
Date Flown 09th Jan 2020
Value for Money
The Economic Times

At JFK ,the plane was changed at the last moment to the first Boeer 787 with 2-2-2 seat layout from the new Boeing 787. Sleeves are placed in a bed, but they're not as comfortable as the new one. The menu is extremely bad.

By : Luca 14th Jan 2020

Type Of Traveller Solo Traveller
Seat Type Business
Route Mexico to New York
Date Flown 13th Jan 2020
Value for Money
The Economic Times

The airline paid for our new flight, hotel and breakfast, and was cancelled. Only 3 minutes was time to wait for the cell. I'd certainly tell others about this airline.

By : Liliana 12th Feb 2020

Type Of Traveller Family
Seat Type Economy
Route Torreon to Atlanta
Date Flown 21st Jan 2020
Value for Money