Jetsgo Corporation (SG)

Know more about your Airline

Cabin Baggage Allowance Domestic: Hand/ Cabin baggage of a maximum 7 kg (which would include Laptop and duty-free shopping bags) having a maximum overall dimension of 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights) handbag is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of a maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore.


Checked-in Baggage Allowance: For Domestic travel, SpiceJet provides a free baggage allowance of 15 Kgs per passenger as checked-in baggage. In the case of International travel, the Baggage allowance of 20 Kg (30 Kg in case the passenger is traveling to/from Colombo, Kabul, Dubai, Muscat, Hongkong, Jeddah ) is allowed. However, from Jeddah to India, the luggage allowance is 30 kgs of check-in baggage and 5 liters of Zam Zam water. The baggage allowance for MLE-TRV is 25 Kgs.

Source: https://www.spicejet.com/AirTravelBaggageFaq.aspx

Cabin Baggage Allowance Domestic: Hand/ Cabin baggage of a maximum 7 kg (which would include Laptop and duty-free shopping bags) having a maximum overall dimension of 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights) handbag is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of a maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore.


Checked-in Baggage Allowance: For Domestic travel, SpiceJet provides a free baggage allowance of 15 Kgs per passenger as checked-in baggage. In the case of International travel, the Baggage allowance of 20 Kg (30 Kg in case the passenger is traveling to/from Colombo, Kabul, Dubai, Muscat, Hongkong, Jeddah ) is allowed. However, from Jeddah to India, the luggage allowance is 30 kgs of check-in baggage and 5 liters of Zam Zam water. The baggage allowance for MLE-TRV is 25 Kgs.

Source: https://www.spicejet.com/AirTravelBaggageFaq.aspx

For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage.

  • Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders, and compressed gas cylinders.
  • Corrosives such as acids, alkalis, mercury, and wet cell batteries and apparatus containing mercury
  • Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.
  • Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radioactive material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.
  • Poisons and infectious substances such as insecticides, weed-killers, and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.
  • Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunition, and toy replicas are prohibited in the Passenger cabin.
  • Personal motorized vehicles (powered by lithium battery) similar to hover-boards, self-balancing devices, scooters, etc. will not be permitted on Spicejet flights.

Source:https://www.spicejet.com/AirTravelBaggageFaq.aspx

For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage:

  • Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders, and compressed gas cylinders.
  • Corrosives such as acids, alkalis, mercury, and wet cell batteries and apparatus containing mercury Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.
  • Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radioactive material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.
  • Poisons and infectious substances such as insecticides, weed-killers, and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.

Source: https://www.spicejet.com/AirTravelBaggageFaq.aspx

Changes/cancellation in the bookings can be made only up to 2 hour prior to scheduled departure time ( 4 hours in case of international travel ) upon payment of a change/cancellation fee (amount depends on the type of far e purchased, as advised at the time of booking) along with difference in fare, if applicable. All promo/sale fares are restrictive fares and are refundable (only statutory taxes). Certain promo/sale fares do not permit changes to the flight. Please check restrictions on the fare while booking.

Source:https://book.spicejet.com/PricingPolicies.aspx

Changes/cancellation in the bookings can be made only up to 2 hour prior to scheduled departure time ( 4 hours in case of international travel ) upon payment of a change/cancellation fee (amount depends on the type of far e purchased, as advised at the time of booking) along with difference in fare, if applicable. All promo/sale fares are restrictive fares and are refundable (only statutory taxes). Certain promo/sale fares do not permit changes to the flight. Please check restrictions on the fare while booking.

Source:https://book.spicejet.com/PricingPolicies.aspx

Airline Contact Detail

24 X 7 Customer care number
Contact No : 096540 03333
Address :

319 Udyog Vihar,
Phase IV, Gurgaon
122016, Haryana India

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.