Smart Wings (QS)

Know more about your Airline

Checked baggage means registered baggage carried in the hold of an aircraft. Exceeding the free limits of checked baggage is charged according to the carrier's price list. For technical reasons, no checked baggage may exceed a weight of 32 kg and a maximum size of 250 cm, ie the sum of its length, width, and height, including handles, side pockets, and wheels.

Hand luggage means unchecked baggage of a maximum size of 56x45x25 cm and a weight of up to 8 kg or a musical instrument whose weight does not exceed 8 kg, a length of 90 cm, a width of 35 cm and a depth of 20 cm (including the packaging).

Source:https://www.smartwings.com/kolik-mohu-prepravit-zavazadel

Checked baggage means registered baggage carried in the hold of an aircraft. Exceeding the free limits of checked baggage is charged according to the carrier's price list. For technical reasons, no checked baggage may exceed a weight of 32 kg and a maximum size of 250 cm, ie the sum of its length, width, and height, including handles, side pockets, and wheels.

Hand luggage means unchecked baggage of a maximum size of 56x45x25 cm and a weight of up to 8 kg or a musical instrument whose weight does not exceed 8 kg, a length of 90 cm, a width of 35 cm and a depth of 20 cm (including the packaging).

Source:https://www.smartwings.com/kolik-mohu-prepravit-zavazadel

Airline Contact Detail

24 X 7 Customer care number
Contact No : +420 284 000 611
Address :

K Letisti 1068/30,
Prague 6 Airport,
160 08 Prague,
Czech Republic

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.