Qantas Airways Limited (QF)

Phone :- +1-800-227-4500

Know more about your Airline

Australian domestic (except Dash 8 services)
All classes, one piece up to 10kgs; 14kgs total.
1 x 115cm bag = 56cm + 36cm + 23cm
Up to 10kgs.

OR

2 x 105cm bags = 48cm + 34cm + 23cm
One piece up to 10kgs; 14kgs total.

OR

1 x 105cm bag  = 48cm + 34cm + 23cm + 1 x 185cm non-rigid garment bag = 60cm + 11cm + 114cm
One piece up to 10kgs; 14kgs total.

Australian domestic Dash 8 services
All classes, one piece up to 7kgs.

1 x 105cm bag  = 48cm + 34cm + 23cm
Up to 7kgs.

Source: https://www.qantas.com/in/en/travel-info/baggage/carry-on-baggage.html

All international
First, Business and Premium Economy
All classes (7kgs per piece)

1 x 115cm bag = 56cm + 36cm + 23cm

OR

2 x 105cm bags = 48cm + 34cm + 23cm

OR

1 x 105cm bag  = 48cm + 34cm + 23cm  + 1 x 185cm non-rigid garment bag = 60cm + 11cm + 114cm

Economy
One piece up to 7kgs.

1 x 115cm bag  = 56cm + 36cm+ 23cm

OR

1 x 185cm non-rigid garment bag = 60cm + 11cm + 114cm

Source: https://www.qantas.com/in/en/travel-info/baggage/carry-on-baggage.html

Forbidden as passenger baggage:

  • Bleaching agents e.g. laundry bleach
  • Car batteries
  • Cooktop lighters
  • Disabling devices (e.g. mace, pepper spray, etc) containing an irritant or incapacitating substance
  • Electroshock weapons (e.g. Tasers)
  • Fertilizers
  • Fire extinguishers
  • Fireworks
  • Flammable aerosol cans e.g. spray paint
  • Flammable gas cylinders/cartridges e.g. butane canisters, BBQ gas bottles
  • Flammable liquids e.g. methylated spirits, isopropanol
  • Flares
  • Hydrogen peroxide
  • Industrial cleaning products
  • Insecticides and weed killers
  • Lithium ion batteries exceeding 160Wh (not including mobility aid batteries)
  • Non-flammable gas cartridges over 28g e.g. soda stream canisters
  • Oil-based paint
  • Party poppers (unassembled "make your own" party poppers/Christmas cracker kits)
  • Petrol
  • Pool cleaning products e.g. chlorine
  • Security-type attache cases (e.g. cash boxes, cash bags, etc) incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material
  • Self-balancing boards e.g. hoverboard
  • Self-inflating life rafts
  • Sparklers

Source: https://www.qantas.com/travel/airlines/dangerous-goods/global/en

Forbidden as passenger baggage:

  • Bleaching agents e.g. laundry bleach
  • Car batteries
  • Cooktop lighters
  • Disabling devices (e.g. mace, pepper spray, etc) containing an irritant or incapacitating substance
  • Electroshock weapons (e.g. Tasers)
  • Fertilizers
  • Fire extinguishers
  • Fireworks
  • Flammable aerosol cans e.g. spray paint
  • Flammable gas cylinders/cartridges e.g. butane canisters, BBQ gas bottles
  • Flammable liquids e.g. methylated spirits, isopropanol
  • Flares
  • Hydrogen peroxide
  • Industrial cleaning products
  • Insecticides and weed killers
  • Lithium ion batteries exceeding 160Wh (not including mobility aid batteries)
  • Non-flammable gas cartridges over 28g e.g. soda stream canisters
  • Oil-based paint
  • Party poppers (unassembled "make your own" party poppers/Christmas cracker kits)
  • Petrol
  • Pool cleaning products e.g. chlorine
  • Security-type attache cases (e.g. cash boxes, cash bags, etc) incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material
  • Self-balancing boards e.g. hoverboard
  • Self-inflating life rafts
  • Sparklers

Source: https://www.qantas.com/travel/airlines/dangerous-goods/global/e

On canceling your booking, you may receive one of the following, depending on the conditions for your fare type:

  • The value as a refund, after fees have been deducted, or
  • A credit voucher^ to use for a new flight booking on the Qantas network. We'll email you with details on how to redeem your credit voucher online. If you're a Qantas Frequent Flyer, your credit voucher will appear in the 'Your Bookings' list.

Source: https://www.qantas.com/in/en/manage-booking/cancel-flights.html

 

On canceling your booking, you may receive one of the following, depending on the conditions for your fare type:

  • The value as a refund, after fees have been deducted, or
  • A credit voucher^ to use for a new flight booking on the Qantas network. We'll email you with details on how to redeem your credit voucher online. If you're a Qantas Frequent Flyer, your credit voucher will appear in the 'Your Bookings' list.

Source: https://www.qantas.com/in/en/manage-booking/cancel-flights.html

Airline Contact Detail

24 X 7 Customer care number
Contact No : 022 6111 1818
Address :

10 Bourke Road Mascot NSW
2020 Sydney, Australia

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.