Croatia Airlines (OU)

Know more about your Airline

  FlyEasy  FlyOpti  FlyFlexi FlyBizz
Infants x 1 x 23 kg  1 x 23 kg 1 x 23 kg
Adults / Children x 1 x 23 kg  1 x 23 kg 2 x 32 kg
M & M members FF (silver) x 2 x 23 kg  2 x 23 kg 2 x 32 kg
HON Circle, Senator and Star Gold 1 x 23 kg 2 x 23 kg  2 x 23 kg 3 x 32 kg

The maximum size per piece of baggage, regardless of class,: 

a + b + c = max. 158 cm.

Source:https://www.croatiaairlines.com/Travel-info/Baggage/Checked-baggage

  FlyEasy  FlyOpti  FlyFlexi FlyBizz
Infants x 1 x 23 kg  1 x 23 kg 1 x 23 kg
Adults / Children x 1 x 23 kg  1 x 23 kg 2 x 32 kg
M & M members FF (silver) x 2 x 23 kg  2 x 23 kg 2 x 32 kg
HON Circle, Senator and Star Gold 1 x 23 kg 2 x 23 kg  2 x 23 kg 3 x 32 kg

The maximum size per piece of baggage, regardless of class,: 

a + b + c = max. 158 cm.

Source:https://www.croatiaairlines.com/Travel-info/Baggage/Checked-baggage

  • Guns, firearms and other devices that discharge projectiles
  • Stunning devices
  • Objects with a sharp point or sharp edge
  • Workmen’s tools
  • Blunt instruments
  • Explosives and incendiary substances and devices

Source: https://www.croatiaairlines.com/Travel-info/Baggage/Forbidden-items

  • Guns, firearms and other devices that discharge projectiles
  • Stunning devices
  • Objects with a sharp point or sharp edge
  • Workmen’s tools
  • Blunt instruments
  • Explosives and incendiary substances and devices

Source: https://www.croatiaairlines.com/Travel-info/Baggage/Forbidden-items

If your flight, for which you hold a valid reservation, is canceled, you are entitled to re-routing, care, refund and compensation as laid out in the case of denied boarding. There is no right to compensation 

when the passenger has been informed of the cancellation:

- at least two weeks before the scheduled time of departure, or
- between two weeks and seven days before the scheduled time of departure and the alternative flight departs no more than 2 hours before the originally scheduled time of departure and reaches the final destination less than 4 hours after the scheduled time of arrival, or
- less than seven days before the scheduled time of departure and the alternative flight departs no more than 1 hour before the originally scheduled time of departure and reaches its final destination less than 2 hours after the scheduled time of arrival.

We shall not be liable and you are not entitled to receive compensation if cancellation is attributed to extraordinary circumstances.

Source:https://www.croatiaairlines.com/Legal-information/General-conditions-of-carriage

If your flight, for which you hold a valid reservation, is canceled, you are entitled to re-routing, care, refund and compensation as laid out in the case of denied boarding. There is no right to compensation 

when the passenger has been informed of the cancellation:

- at least two weeks before the scheduled time of departure, or
- between two weeks and seven days before the scheduled time of departure and the alternative flight departs no more than 2 hours before the originally scheduled time of departure and reaches the final destination less than 4 hours after the scheduled time of arrival, or
- less than seven days before the scheduled time of departure and the alternative flight departs no more than 1 hour before the originally scheduled time of departure and reaches its final destination less than 2 hours after the scheduled time of arrival.

We shall not be liable and you are not entitled to receive compensation if cancellation is attributed to extraordinary circumstances.

Source:https://www.croatiaairlines.com/Legal-information/General-conditions-of-carriage

Airline Contact Detail

24 X 7 Customer care number
Contact No : +385 1 66 76 555
Address :

Croatia Airlines Bani 75b,
Buzin 10 010 Zagreb, Hrvatska

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.