Know more about your Airline
FlyEasy | FlyOpti | FlyFlexi | FlyBizz | |
Infants | x | 1 x 23 kg | 1 x 23 kg | 1 x 23 kg |
Adults / Children | x | 1 x 23 kg | 1 x 23 kg | 2 x 32 kg |
M & M members FF (silver) | x | 2 x 23 kg | 2 x 23 kg | 2 x 32 kg |
HON Circle, Senator and Star Gold | 1 x 23 kg | 2 x 23 kg | 2 x 23 kg | 3 x 32 kg |
The maximum size per piece of baggage, regardless of class,:
a + b + c = max. 158 cm.
Source:https://www.croatiaairlines.com/Travel-info/Baggage/Checked-baggage
FlyEasy | FlyOpti | FlyFlexi | FlyBizz | |
Infants | x | 1 x 23 kg | 1 x 23 kg | 1 x 23 kg |
Adults / Children | x | 1 x 23 kg | 1 x 23 kg | 2 x 32 kg |
M & M members FF (silver) | x | 2 x 23 kg | 2 x 23 kg | 2 x 32 kg |
HON Circle, Senator and Star Gold | 1 x 23 kg | 2 x 23 kg | 2 x 23 kg | 3 x 32 kg |
The maximum size per piece of baggage, regardless of class,:
a + b + c = max. 158 cm.
Source:https://www.croatiaairlines.com/Travel-info/Baggage/Checked-baggage
- Guns, firearms and other devices that discharge projectiles
- Stunning devices
- Objects with a sharp point or sharp edge
- Workmen’s tools
- Blunt instruments
- Explosives and incendiary substances and devices
Source: https://www.croatiaairlines.com/Travel-info/Baggage/Forbidden-items
- Guns, firearms and other devices that discharge projectiles
- Stunning devices
- Objects with a sharp point or sharp edge
- Workmen’s tools
- Blunt instruments
- Explosives and incendiary substances and devices
Source: https://www.croatiaairlines.com/Travel-info/Baggage/Forbidden-items
when the passenger has been informed of the cancellation:
- at least two weeks before the scheduled time of departure, or
- between two weeks and seven days before the scheduled time of departure and the alternative flight departs no more than 2 hours before the originally scheduled time of departure and reaches the final destination less than 4 hours after the scheduled time of arrival, or
- less than seven days before the scheduled time of departure and the alternative flight departs no more than 1 hour before the originally scheduled time of departure and reaches its final destination less than 2 hours after the scheduled time of arrival.
We shall not be liable and you are not entitled to receive compensation if cancellation is attributed to extraordinary circumstances.
Source:https://www.croatiaairlines.com/Legal-information/General-conditions-of-carriage
when the passenger has been informed of the cancellation:
- at least two weeks before the scheduled time of departure, or
- between two weeks and seven days before the scheduled time of departure and the alternative flight departs no more than 2 hours before the originally scheduled time of departure and reaches the final destination less than 4 hours after the scheduled time of arrival, or
- less than seven days before the scheduled time of departure and the alternative flight departs no more than 1 hour before the originally scheduled time of departure and reaches its final destination less than 2 hours after the scheduled time of arrival.
We shall not be liable and you are not entitled to receive compensation if cancellation is attributed to extraordinary circumstances.
Source:https://www.croatiaairlines.com/Legal-information/General-conditions-of-carriage
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : +385 1 66 76 555
-
Address :
Croatia Airlines Bani 75b,
Buzin 10 010 Zagreb, Hrvatska
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.