Phone :- +1-800-843-0002
Know more about your Airline
Your free baggage allowance is reflected in your ticket or in your booking confirmation.
The maximum dimensions per bag equal 158 cm (width + height + depth).
Adults and Children aged 2 years and older
| Economy Light | Economy Classic & Flex | Business |
|---|---|---|
| no baggage | 1x 23 kg | 2x 32 kg |
- In addition, a fully collapsible baby stroller up to a weight of 10 kg will be transported free of charge for small children.
Children up to 2 years
| Economy Light | Economy Classic & Flex | Business |
|---|---|---|
| no baggage | 1x 23 kg | 1x 32 kg |
- In addition, a fully collapsible baby stroller up to a weight of 10 kg will be transported free of charge for small children.
Source: https://www.austrian.com/Info/Flying/freebaggage.aspx?sc_lang=en&cc=US
Your free baggage allowance is reflected in your ticket or in your booking confirmation.
The maximum dimensions per bag equal 158 cm (width + height + depth).
| Economy Light |
Economy Saver, Basic & Flex |
Premium Economy Saver, Basic & Flex |
Business Saver & Flex |
|
|---|---|---|---|---|
| Adults and Children aged 2 years and older2 | no baggage | 1 x 23 kg | 2 x 23 kg | 2 x 32 kg |
| Children up to 2 years2 | no baggage | 1 x 23 kg | 1 x 23 kg | 1 x 23 kg |
| HON Circle Senator STAR Gold3 |
1 x 23 kg | in addition to standard allowance according to fare: + 1 x 23 kg |
in addition to standard allowance according to fare: + 1 x 23 kg |
in addition to standard allowance according to fare: + 1 x 32 kg |
| Frequent Traveller (FTL card)3 |
no baggage | in total: 2 x 23 kg | in total: 2 x 23 kg | in total: 2 x 32 kg |
Source:https://www.austrian.com/Info/Flying/freebaggage.aspx?sc_lang=en&cc=US
For safety reasons do not carry dangerous goods, such as those listed below, on you or in your baggage:
- corrosive material, e.g. acid, wet batteries, mercury (except 1 medical or clinical thermometer per person)
- disabling devices, e.g. mace, pepper sprays or similar containing irritant or incapacitating substances
- explosives, e.g. dynamite, fireworks, pyrotechnic material, ammunition with explosive or incendiary projectiles
- flammable liquids, e.g. windproof lighters, fuel, paint, alcohol > 70 vol %
- flammable solids, e.g. strike anywhere matches, solid fuel
- fuel containers filled with gas, e.g. camping stoves, gas lighters with blue flame, liquid oxygen systems (O2)
- infectious substances, e.g. diagnostic specimens, live virus material
- oxidizing material, e.g. stain, bleaches
- radioactive material
- toxic substances, e.g. pesticides, insecticides
- miscellaneous dangerous goods or articles, e.g. magnetized material, combustion engines, electroshock weapons, pepper spray, security-type attaché cases, e-bikes, and other lithium battery-powered personal transportation devices, regardless of the watt-hour rating like a hoverboard, mini-segway, air wheel, balance wheel or baggage scooter.
Source: https://www.austrian.com/Info/Flying/DangerousGoods_hidden.aspx?sc_lang=en&cc=US
For safety reasons do not carry dangerous goods, such as those listed below, on you or in your baggage:
- corrosive material, e.g. acid, wet batteries, mercury (except 1 medical or clinical thermometer per person)
- disabling devices, e.g. mace, pepper sprays or similar containing irritant or incapacitating substances
- explosives, e.g. dynamite, fireworks, pyrotechnic material, ammunition with explosive or incendiary projectiles
- flammable liquids, e.g. windproof lighters, fuel, paint, alcohol > 70 vol %
- flammable solids, e.g. strike anywhere matches, solid fuel
- fuel containers filled with gas, e.g. camping stoves, gas lighters with blue flame, liquid oxygen systems (O2)
- infectious substances, e.g. diagnostic specimens, live virus material
- oxidizing material, e.g. stain, bleaches
- radioactive material
- toxic substances, e.g. pesticides, insecticides
- miscellaneous dangerous goods or articles, e.g. magnetized material, combustion engines, electroshock weapons, pepper spray, security-type attaché cases, e-bikes, and other lithium battery-powered personal transportation devices, regardless of the watt-hour rating like a hoverboard, mini-segway, air wheel, balance wheel or baggage scooter.
Source: https://www.austrian.com/Info/Flying/DangerousGoods_hidden.aspx?sc_lang=en&cc=US
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : 00 43 517 663100
-
Address :
1030 Vienna Marxergasse,
Austria
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.