Deutsche Lufthansa, A.g. (LH)

Phone :- +1-800-645-3880

Know more about your Airline

As carry-on baggage, you can take one item of baggage with you, such as a trolley case, a compact, foldable baby buggy or a foldable garment bag, or two items in Business or First Class.

Dimensions for carry-on baggage: max. 55 x 40 x 23 cm
Dimensions for foldable garment bags: max. 57 x 54 x 15 cm

 

CLASS ALLOWANCE

Economy Class                  8 Kg

Premium Economy Class   8 Kg

Business Class                   8 Kg

First Class                          8 Kg
 
 

 

As carry-on baggage, you can take one item of baggage with you, such as a trolley case, a compact, foldable baby buggy or a foldable garment bag, or two items in Business or First Class.

Dimensions for carry-on baggage: max. 55 x 40 x 23 cm
Dimensions for foldable garment bags: max. 57 x 54 x 15 cm

CLASS ALLOWANCE
Economy Class 8 Kg
Premium Economy Class 8 Kg
Business Class 8 Kg
First Class 8 Kg

Source: https://www.lufthansa.com/de/en/carry-on-baggage

 

For reasons of safety, the following items are prohibited:

  • Caustic materials, such as acids, alkalis, wet cell batteries
  • Containers with gas, for example, irritant gases, self-defense sprays
  • Containers with flammable liquids, such as lighter fuel, paint, varnish, cleaning agents
  • Petrol-operated equipment and tools that already contain minimal amounts of petrol (e.g. for test purposes)
  • Camping stoves, gas cylinders, filled scuba tanks
  • Explosives, fireworks, flares
  • Electroshock weapons, e.g. stun guns (tasers)
  • Poisonous (toxic) and infectious substances, such as mercury, bacteria and virus cultures
  • Heat producing articles
  • Oxygen generators, liquid oxygen
  • Materials that are easily ignited, such as strike anywhere matches
  • Battery-powered means of transportation (e.g. hoverboards, mini-Segways, Solowheels, electric bicycles). This regulation applies regardless of the power capacity of the battery.
  • Oxidizing substances, such as bleaching powder and peroxides
  • Substances that emit flammable gases upon contact with water
  • Security bags or briefcases with lithium batteries or pyrotechnic devices
  • Radioactive materials and items
  • Strongly magnetic materials
  • Dry ice in excess of 2.5 kg

Source: https://www.lufthansa.com/us/en/dangerous-goods

 

 

For reasons of safety, the following items are prohibited:

  • Caustic materials, such as acids, alkalis, wet cell batteries
  • Containers with gas, for example, irritant gases, self-defense sprays
  • Containers with flammable liquids, such as lighter fuel, paint, varnish, cleaning agents
  • Petrol-operated equipment and tools that already contain minimal amounts of petrol (e.g. for test purposes)
  • Camping stoves, gas cylinders, filled scuba tanks
  • Explosives, fireworks, flares
  • Electroshock weapons, e.g. stun guns (tasers)
  • Poisonous (toxic) and infectious substances, such as mercury, bacteria and virus cultures
  • Heat producing articles
  • Oxygen generators, liquid oxygen
  • Materials that are easily ignited, such as strike anywhere matches
  • Battery-powered means of transportation (e.g. hoverboards, mini-Segways, Solowheels, electric bicycles). This regulation applies regardless of the power capacity of the battery.
  • Oxidizing substances, such as bleaching powder and peroxides
  • Substances that emit flammable gases upon contact with water
  • Security bags or briefcases with lithium batteries or pyrotechnic devices
  • Radioactive materials and items
  • Strongly magnetic materials
  • Dry ice in excess of 2.5 kg

Source: https://www.lufthansa.com/us/en/dangerous-goods

 

 

  • Click on ​My bookings to go directly from the Lufthansa homepage to the login page of your booking summary.
  • To log in, enter your surname and booking number. Any booking that can be canceled will be displayed. If you are already logged in, refundable bookings will be indicated in your booking summary with a "Cancellation" button.
  • Click on the "Cancellation" button next to the relevant booking and confirm your selection on the following page.
  • You will now receive an automatic confirmation email, your flight booking will be canceled and the amount to be refunded will be transferred or credited to your credit card.

Even flights that were not purchased via a Lufthansa office or via lufthansa.com can be canceled online. However, for a refund of the ticket price, please contact the travel agency that issued the ticket.

Source: https://www.lufthansa.com/fr/en/cancellations-and-refunds

  • Click on ​My bookings to go directly from the Lufthansa homepage to the login page of your booking summary.
  • To log in, enter your surname and booking number. Any booking that can be canceled will be displayed. If you are already logged in, refundable bookings will be indicated in your booking summary with a "Cancellation" button.
  • Click on the "Cancellation" button next to the relevant booking and confirm your selection on the following page.
  • You will now receive an automatic confirmation email, your flight booking will be canceled and the amount to be refunded will be transferred or credited to your credit card.

 

Even flights that were not purchased via a Lufthansa office or via lufthansa.com can be canceled online. However, for a refund of the ticket price, please contact the travel agency that issued the ticket.

Source: https://www.lufthansa.com/fr/en/cancellations-and-refunds

 

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1800 102 5838
Address :

Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.