Korean Air Lines Co., Ltd. (KE)

Phone :- +1-800-438-5000

Know more about your Airline

  • The maximum size (width + heights + depth) is 158cm/62in and the maximum weight per bag is 23kg/ 50lb or 32kg/70lb depending on your ticket class and itineraries. Bags between 23 and 32kg (51–70lb) may incur additional charges depending on your allowance. You may find your free baggage allowance on your right side.
  • For the safety of the baggage handlers, some countries might restrict any items that exceed the maximum weight and/or size (width + height + depth) for a single piece, 32kg/70lb, 158cm/62in regardless of seat class and/or extra baggage payment.

Source: https://www.koreanair.com/global/en/traveling/baggage-services.html

  • The maximum size (width + heights + depth) is 158cm/62in and the maximum weight per bag is 23kg/ 50lb or 32kg/70lb depending on your ticket class and itineraries. Bags between 23 and 32kg (51–70lb) may incur additional charges depending on your allowance. You may find your free baggage allowance on your right side.
  • For the safety of the baggage handlers, some countries might restrict any items that exceed the maximum weight and/or size (width + height + depth) for a single piece, 32kg/70lb, 158cm/62in regardless of seat class and/or extra baggage payment.

Source: https://www.koreanair.com/global/en/traveling/baggage-services.html

The following items can neither be carried on nor checked:

  • Combustible or flammable substances such as lighter fluid and paint.
  • Pressurized gas containers such as oxygen tanks and butane gas cans.
  • Explosive materials such as fireworks.
  • Any other items that could pose a threat to passengers or the aircraft.

Source: https://www.koreanair.com/global/en/traveling/baggage-services.html

The following items can neither be carried on nor checked:

  • Combustible or flammable substances such as lighter fluid and paint.
  • Pressurized gas containers such as oxygen tanks and butane gas cans.
  • Explosive materials such as fireworks.
  • Any other items that could pose a threat to passengers or the aircraft.

Source: https://www.koreanair.com/global/en/traveling/baggage-services.html

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1-800-438-5000
Address :

9th floor, Korean Air Building,
117 Seosomun-Ro (3-41, Seosomun-dong),
Chung-gu, Seoul, South Korea

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.