Air China (CA)

Phone :- +1-800-982-8802

Know more about your Airline

We will specify the maximum dimensions and/or weight of carry-on baggage taken into the cabin.

  • Each First Class/Business Class passenger can carry two (2) pieces of carry-on baggage, with each weighing no more than eight (8) kilos (17 lbs.).
  • Each Economy Class passenger can carry up to one piece of carry-on baggage that weighs no more than five (5) kilos (11 lbs.).

The linear dimensions of each piece of carry-on baggage shall not exceed 55 centimeters (22 in.) in length, 40 centimeters (16 in.) in width and 20 centimeters (8 in.) in height, which ensures that the carry-on baggage can be stowed in the closed overhead compartment or fit under the seat in front of you onboard the aircraft. Any baggage that cannot be stowed in the overhead compartment or fit under the seat, or baggage that is overweight or oversized, or baggage that we consider could jeopardize safety should be carried as checked baggage.

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/carry-on-baggage/carry_on.shtml

We will specify the maximum dimensions and/or weight of carry-on baggage taken into the cabin.

  • Each First Class/Business Class passenger can carry two (2) pieces of carry-on baggage, with each weighing no more than eight (8) kilos (17 lbs.).
  • Each Economy Class passenger can carry up to one piece of carry-on baggage that weighs no more than five (5) kilos (11 lbs.).

The linear dimensions of each piece of carry-on baggage shall not exceed 55 centimeters (22 in.) in length, 40 centimeters (16 in.) in width and 20 centimeters (8 in.) in height, which ensures that the carry-on baggage can be stowed in the closed overhead compartment or fit under the seat in front of you onboard the aircraft. Any baggage that cannot be stowed in the overhead compartment or fit under the seat, or baggage that is overweight or oversized, or baggage that we consider could jeopardize safety should be carried as checked baggage.

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/carry-on-baggage/carry_on.shtml

Items subject to Air China’s consent for carriage

  • Precision instruments, electrical products, and precision equipment
  • Athletic sports equipment
  • Small animals
  •  A foldaway or electronic wheelchair used by passengers during their journey
  • Sharp items, Blunt Items
  • Dry ice, liquid drinks, liquid cosmetics, and household products

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/liquid-items/liquid_items_c3.shtml

Items subject to Air China’s consent for carriage

  • Precision instruments, electrical products, and precision equipment
  • Athletic sports equipment
  • Small animals
  •  A foldaway or electronic wheelchair used by passengers during their journey
  • Sharp items, Blunt Items
  • Dry ice, liquid drinks, liquid cosmetics, and household products

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/liquid-items/liquid_items_c3.shtml

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1800 200 6799
Address :

Jingxin Mansion, A-2,
Dongsanhuan Bei Road,
Beijing,100027,P.R.China

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.