Air India (AI)

Know more about your Airline

COVID - 19 Baggage Policy Updation

Only one hand bag not weighing more than 7 Kgs and one check-in bag not weighing more than 23 Kgs will be allowed in Economy Class on Air India operated flights only.

Business Class will be permitted 35 kgs of Checked in baggage.

Free Baggage allowance for travel between India and USA on Air India operated flights except for EWR.
  • Free Baggage Allowance (Checked) First and Executive Class: 2 pieces not exceeding 32kg / 70 lbs each.
  • Economy Class: 2 pieces not exceeding 23 kg / 50 lbs each.

Free Baggage allowance for travel between India and Newark (EWR) and Interior part of USA and Canada over EWR on Air India operated flights.

  • Free Baggage Allowance (checked) First and Executive Class: 2 pieces not exceeding 32kg / 70 lbs each.
  • Economy Class: 1 piece not exceeding 23 kg / 50 lbs each.

Source: http://www.airindia.in/baggage-and-optional-fees.htm

Free Baggage allowance for travel between India and USA on Air India operated flights except for EWR.
  • Free Baggage Allowance (Checked) First and Executive Class: 2 pieces not exceeding 32kg / 70 lbs each.
  • Economy Class: 2 pieces not exceeding 23 kg / 50 lbs each.

Free Baggage allowance for travel between India and Newark (EWR) and Interior part of USA and Canada over EWR on Air India operated flights.

  • Free Baggage Allowance (checked) First and Executive Class: 2 pieces not exceeding 32kg / 70 lbs each.
  • Economy Class: 1 piece not exceeding 23 kg / 50 lbs each.

Source: http://www.airindia.in/baggage-and-optional-fees.htm

Items such as the following will not be permitted to be carried on person / in cabin baggage or in registered baggage while traveling on board our flights. The list given below is not exhaustive and prevailing rules will apply.

Items Which Cannot Be Carried In Hand Baggage

  • Lighters, Scissors-metal with pointed tips, Realistic replica of a toy weapon.Sharp Objects
  • Sporting Goods
  • Guns and Firearm
  • Tools
  • Martial Arts/Self Defense Items

Source:http://www.airindia.in/baggage-tips-and-restricted-items.htm

Items such as the following will not be permitted to be carried on person / in cabin baggage or in registered baggage while traveling on board our flights. The list given below is not exhaustive and prevailing rules will apply.

Items Which Cannot Be Carried In Hand Baggage

  • Lighters, Scissors-metal with pointed tips, Realistic replica of a toy weapon.Sharp Objects
  • Sporting Goods
  • Guns and Firearm
  • Tools
  • Martial Arts/Self Defense Items

Source:http://www.airindia.in/baggage-tips-and-restricted-items.htm

All air tickets are governed by fare conditions and they determine the price of the ticket. Depending on the fare conditions the fares tend to vary. The most flexible fares have the least restrictions attached to it and are more expensive. It is very essential to know the most common conditions:

  • Whether the ticket is refundable and the charges related to it
  • Whether the ticket dates/flight can be changed and the charges related to it
  • Whether there are no show charges related to it

Source:http://www.airindia.in/refund-cancelations-rebooking-faqs.htm

All air tickets are governed by fare conditions and they determine the price of the ticket. Depending on the fare conditions the fares tend to vary. The most flexible fares have the least restrictions attached to it and are more expensive. It is very essential to know the most common conditions:

  • Whether the ticket is refundable and the charges related to it
  • Whether the ticket dates/flight can be changed and the charges related to it
  • Whether there are no show charges related to it

Source:http://www.airindia.in/refund-cancelations-rebooking-faqs.htm

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1860 233 1407
Address :

Air India Building,
Narriman Point, Mumbai,
Maharashtra, 400 021, India

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.