Air Antilles Express (3S)

Know more about your Airline

Cabin Baggage

The cabin * allowance is 5 kg. The dimensions of cabin baggage must respect the size of 55x30x20 (height / width / depth) in cm. No excess baggage is allowed for cabin baggage.

Checked Baggage

The COOL, FLEX and SUPER tariffs give the right, without having to pay an additional fee, to the carriage free of 23kg of baggage. This deductible is indicated on the ticket.
BEST rates do not include a baggage allowance: customers can add a baggage allowance (23kg) by paying a flat rate of € 25 per direction when purchasing their ticket (s) .
Beyond the baggage allowance, passengers must pay taxes for excess baggage and for special baggage.
The baggage allowance for children under 2 years of age (passenger without seat) includes:

  • cabin baggage,
  • hold baggage of up to 10 kg,
  • a foldable stroller (pushchair-cane) or a car seat in the hold.

Additional baggage allowance for disabled or reduced mobility passengers (in addition to the baggage allowance authorized by the tariff):

  • 1 personal mobility device (wheelchair, electric scooter, etc.).

Source : https://www.airantilles.com/fra/infos-voyageurs

 

Cabin Baggage

The cabin * allowance is 5 kg. The dimensions of cabin baggage must respect the size of 55x30x20 (height / width / depth) in cm. No excess baggage is allowed for cabin baggage.

Checked Baggage

The COOL, FLEX and SUPER tariffs give the right, without having to pay an additional fee, to the carriage free of 23kg of baggage. This deductible is indicated on the ticket.
BEST rates do not include a baggage allowance: customers can add a baggage allowance (23kg) by paying a flat rate of € 25 per direction when purchasing their ticket (s) .
Beyond the baggage allowance, passengers must pay taxes for excess baggage and for special baggage.
The baggage allowance for children under 2 years of age (passenger without seat) includes:

  • cabin baggage,
  • hold baggage of up to 10 kg,
  • a foldable stroller (pushchair-cane) or a car seat in the hold.

Additional baggage allowance for disabled or reduced mobility passengers (in addition to the baggage allowance authorized by the tariff):

  • 1 personal mobility device (wheelchair, electric scooter, etc.).

Source : https://www.airantilles.com/fra/infos-voyageurs

Items Prohibited in the Cabin and in the Hold:

  • Matches, lighters and their fuels.
  • Printer cartridges.
  • Batteries with electrolyte.
  • Lithium batteries whose energy exceeds 160 Wh.
  • Segways and electric unicycles (batteries disassembled or not) as well as derived electric vehicles (hoverboards, skateboards, scooters, etc.).
  • Fireworks, firecrackers, Bengal lights, distress flares, dummy pistols, fire starters, tear gas.
  • Camping stoves, gas cylinders, oxygen scuba tanks.
  • Paint, varnish, lacquer.
  • Toxic, infectious and radioactive materials.
  • Chemicals, fertilizers, weedkillers, pesticides, insecticides.
  • Strippers, bleach, chlorine.
  • Flammable liquids such as fuel, thinner, solvent, acetone.
  • Mercury thermometers and barometers.

Source : - https://www.airantilles.com/eng/infos-voyageurs

Items Prohibited in the Cabin and in the Hold:

  • Matches, lighters and their fuels.
  • Printer cartridges.
  • Batteries with electrolyte.
  • Lithium batteries whose energy exceeds 160 Wh.
  • Segways and electric unicycles (batteries disassembled or not) as well as derived electric vehicles (hoverboards, skateboards, scooters, etc.).
  • Fireworks, firecrackers, Bengal lights, distress flares, dummy pistols, fire starters, tear gas.
  • Camping stoves, gas cylinders, oxygen scuba tanks.
  • Paint, varnish, lacquer.
  • Toxic, infectious and radioactive materials.
  • Chemicals, fertilizers, weedkillers, pesticides, insecticides.
  • Strippers, bleach, chlorine.
  • Flammable liquids such as fuel, thinner, solvent, acetone.
  • Mercury thermometers and barometers.

Source : - https://www.airantilles.com/eng/infos-voyageurs

Airline Contact Detail

24 X 7 Customer care number
Contact No : 0890 648 648
Address :

Pointe-à-Pitre,
Guadeloupe, France

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.