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Pulkovo (LED)

Airport Basics

About St. Petersburg

St. Petersburg (also known as Petrograd) St. Petersburg is a Russian port city on the Baltic Sea. It was the imperial capital for 2 centuries, having been founded in 1703 by Peter the Great, subject of the city's iconic “Bronze Horseman” statue. It remains Russia's cultural center, with venues such as the Mariinsky Theatre hosting opera and ballet, and the State Russian Museum showcasing Russian art, from Orthodox icon paintings to Kandinsky works.

Country: Russia
Currency: Rubles
ISD Code : +7-812
Languages: Russian, English
Best Season:  Early June. 

Sights of St. Peterburg

State Hermitage Museum
Savior on the Spilled Blood
Winter Palace
Peterhof

ATM Services

Main Terminal

VTB24
Before Security, Level 1

Bank Saint Petersburg
Before Security, Level 3

Raiffeisen Bank
Before Security, Level 3

Sberbank of Russia
Before Security, Level 3

Baggage Wrapping Counter
Food and Snacks

Main Terminal

Costa Coffee
Northern Gallery, 3rd Floor, International Departures

Shokoladnitsa
2 Floor, Domestic Departures
3 Floor, Domestic Departures

Pure Taste
2 Floor, Domestic Departures
2 Floor

Starbucks
1 Floor
3 Floor, International Departures

O’Reilly’s Irish Pub
1 Floor

Grill & Bar Ranch
2 Floor, Departure, Clean Area

McDonald`s
3rd Floor, Domestic Departures
1 Floor

Kamchatka
3 Floor, Domestic Departures
4 Floor, International Departures

T.G.I. Friday’s
4 Floor, International Departures

IL Patio
1 Floor
4 Floor, International Departures

American Bar & Grill
2 Floor, Domestic Departures

Planeta Sushi
4 Floor, International Departures

Burger King
2 Floor, Domestic Departures
4 Floor, International Departures

WOW
2 Floor, Arrival, Clean Area

Ice Bar
Northern Gallery, 3rd Floor, International Departures

Forex Counter

Main Terminal

  • 1st Floor, Arrivals
  • 3rd Floor, Departure, Common Area
Layover Relax

Showers

Main Terminal

  • After Security, Domestic Departures, Level 2(Domestic Passengers Lounge)
  • After Security, International Departures, Level 3(International Passengers Lounge)
Lounges

Main Terminal

Domestic Passengers Lounge
After Security, Domestic Departures, Level 2

International Passengers Lounge
After Security, International Departures, Level 3

Medical Services

Main Terminal

Medical Services

  • 2nd Floor

Pharmacy

  • Before Security, Arrivals, Level 1
  • Before Security, Departures, Level 3
  • Before Security, Domestic Departures, Level 2
Shopping

Main Terminal

ETON
2 Floor, Departure, Clean Area

IQOS
2 Floor, Departure, Clean Area

Hudson News
2nd Floor, Domestic Departures

Imperial Porcelain
2 Floor, Departure, Clean Area
3 Floor

Longchamp
3rd Floor, International Departures

Master of Time
3rd Floor, International Departures

Sweets
3 Floor, Arrival, Clean Area
1 Floor, Arrival, Clean Area
3 Floor

Abpopa
2 Floor, Departure, Clean Area

Miledi Aero
1st Floor, Arrivals

Atelier
3rd Floor, International Departures

Burberry
3rd Floor, International Departures

Duty-Free Express Store
Northern Gallery, Third Floor

Hudson
1st Floor, Arrivals

Smoking

Outside the terminal building in designated smoking areas.

Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Bus

Main Terminal, After Security, Level 1, the Center of the Arrivals Hall 

Taxi

Main Terminal, After Security, Level 1, the Center of the Arrivals Hall 

Car Rental

  • Main Terminal, First Floor
  • Main Terminal,1st Floor, Arrival, Common Area
  • Main Terminal,3rd Floor, Parking Garage P1

Parking

Available close to the terminal.

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Saint Petersburg, Russia

FAQ

My flight from Pulkovo is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Pulkovo is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Pulkovo. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Pulkovo is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Pulkovo is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Pulkovo. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.