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Hamburg (HAM)

Airport Basics

About Hamburg

Hamburg (officially the Free and Hanseatic City of Hamburg) is the second-largest city in Germany  It is the country's biggest port and the second-busiest in Europe, located astride the River Elbe, some 100 kilometres from the North Sea.

Country: Germany
Currency: Euro
ISD Code : +49
Languages: German & English
Best Season: October to December


Sights of Hamburg

The Port of Hamburg: Gateway to Germany
Miniatur Wunderland
Kunsthalle Hamburg
Rickmer Rickmers and Cap San Diego
International Maritime Museum
Great Lakes: Inner and Outer Alster

Luggage Room

Terminal 2, Level 1 (Departures)

ATM Services

Terminal 1

Deutsche Bank
Before security, departures, level 1 

Hamburger Sparkasse
Before security, arrivals, ground level

Terminal 2

Post Bank 
Before security, arrivals, ground level

Deutsche Bank 
After security, departures, level 1, near Gate A20

Airport Plaza

Hamburger Sparkasse
After security, departures, level 1

Hamburger Volksbank
After security, arrivals, ground level
Before security, arrivals, ground level

Baggage Wrapping Counter

Terminal 1

Arrivals Level

Food and Snacks

Terminal 1

Scoom​
B
efore security, arrivals

McCafe
B
efore security, arrivals

Cuccis
After security, departures, level 1, near Gates D1-D5

Lafino
After security, departures, level 1, Gates C7

Pier 2 Bar
A
fter security, departures, level 1, next to Gate C15

Puro Gusto
Before security, level 3

McDonald's
Before security, level 3

Sashimi Sushi
After security, departures, level 1, near Gate C15/C16

Airport Plaza

Coffee Bike
After security, arrivals, ground level, baggage claim area

Dallmayers Backhus
Before security, arrivals, ground level

Marche Bakery
After security, departures, level 1

Movenpick Cafe
A
fter security, departures, level 1

Point 53/09
After security, departures, next to Gate C16

San Pino
A
fter security, departures, level 2

Gosch Sylt
After security, departures, level 1

Cindy's Dinner
After security, departures, level 1

Terminal 2

Pier 1
A
fter security, departures, level, near Gates A17/A18

Star Bucks
Before security, arrivals, ground level

Bar St. Pauli
A
fter security, departures, level 1, near Gates A37-A40

Bar Dock 3
After security, departures, level 1, near Gate B46

Marche Restaurants
Before security, level 3

Movenpick Restaurants
Before security, level 3

Sashimi Sushi
Before security, arrivals, ground level

Forex Counter

Terminal 1

Travelex

Terminal 2 

Travelex

Layover Relax

Showers

Terminal 2, before security, arrivals, ground level, across from the airport information

Lounges

Terminal 2

Airport Business Lounge
After security, level 3

Emirates Lounge
After security, level 3

Lufthansa Lounge
Departures, level 1, near gate A19

Medical Services

Airport Plaza

Metropolitan Pharmacy
Before security, arrivals, ground level

Shopping

Terminal 1

5 Secrets
After security, departures, level 1, next to Gate C08

Flying Flowers
Arrivals Level

Boutique JAC
Arrivals Level

Relay
Arrivals Level
Airport Plaza

Airport Outlet
Before security, arrivals, ground level

MICA Beauty
Arrivals Level

Edeka
Arrivals Level

HALLHUBER
Arrivals Level

k presse + buch
Arrivals Level

Terminal 2

Attitude
After security, departures, level 1, next ti Gate A18

Bloomery
Before security, arrivals, ground level

Destination Hamburg
After security, departures, level 1, next to Gate A20

Ladywa Uomo
Arrivals Level

Crew Shop HAM
Arrivals Level

Bloomery
Arrival Level
 
Crew Shop HAM
Arrivals Level
 
Press & Books
Arrivals Level
Departures Level
Smoking

Airport Plaza

  • After security, arrivals, ground level, baggage claim area
  • After security, level 3 (Airport Lounge)

Terminal 1

  •  After security, departures, level 1, near Gate C08 & C15

Terminal 2 

  • After security, departures, level 1, near gate A33
  • After security, departures, level 1, next to gates A17/ A18 (Lucky strike Lounge)
  • After security, departures, level 2, near Gate A19 (Lufthansa Lounge)
Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Ridesharing

MainTerminal, before security, arrivals, ground level

Train
 
MainTerminal, underground level

Car Rental

Terminal 2, before security, arrivals, ground level

Taxi

Main Terminal, before security, arrivals, ground level
Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Hamburg

FAQ

My flight from Hamburg is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Hamburg is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Hamburg. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Hamburg is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Hamburg is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Hamburg. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.