Airport Rating & Reviews
Gatwick Airport (LGW)
Food & Beverage
Air Conditions
Airport Transport
Wifi
Parking
Hospitality
Ratings
Customer rating from 5 reviews
Customer Reviews
The Economic Times

"I won't be rushing back" I won't be rushing back. I travelled for the first time at Gatwick though from UK. THere is seating in downstairs before check in. Once through security I thought I had entered a shopping centre and not an airport. Gave the impression of a posh shopping centre that may have a few flights tagged on. I saw several people in genuine panic as they could not find signs to gates etc. Will avoid if I can in the future.

By : Ryan

Type Of Traveller Business
Seat Type Premium
Route UK to London Gatwick
Date Flown 08th Dec 2019
Value for Money
The Economic Times

"We were overwhelmed by her rudeness" Most rude security! Traveled from Schiphol airport to UK with the same quantities of bottles with permitted liquids. But at Gatwick a female security worker gave us the most rude treatment we have ever got in a foreign airport! She let us throw a couple of the liquids! How can that be? She even made a rude remark! We are not arrogant or rude people ourselves so we were overwhelmed by her rudeness! Non of the security workers in the line we were standing had joy in their work. If you don’t want to do this job than quite your job! The waiter of the Jamie Oliver restaurant who served us today was the only nice person we met at Gatwick. But for us never again Gatwick!

By : Enzo

Type Of Traveller Family
Seat Type Economy
Route Schiphol to UK
Date Flown 08th Oct 2019
Value for Money
The Economic Times

"Terrible facilities for children" There is the terrible facilities for children at Gatwick north terminal. Last year when I travelled alone I got to know that at this time the children's area was being reconstructed. They were able to offer absolutely nowhere for young children to play, or a place to heat up and serve food to a toddler. Now,this time I am travelling with my family and have just found out that there is still no children's area or place to heat/serve food. To me it seems completely unbelievable that such a major airport can offer no facilities at all to families with young children for such a long period of time. For the many families travelling through it must be a very stressful experience, and I know that I myself am dreading having to spend a few hours at the airport with an active 3-year-old. Much smaller airports manage to have great, free facilities for kids, and I find it unacceptable that Gatwick North terminal is so lacking in this way.

By : raphael

Type Of Traveller Family
Seat Type Premium
Route Edinburg to London Gatwick
Date Flown 06th Sep 2019
Value for Money
The Economic Times

"Terminal was not busy" The airport parking was not a nightmare. As the terminal was not busy, I got through security in under 45 minutes. The terminal is a clean space and me and my son saw lots of different aircraft.

By : Damien

Type Of Traveller Family
Seat Type Economy
Route London Gatwick to Amsterdam
Date Flown 23rd Jun 2019
Value for Money