Sheremetyevo Int'l (SVO)

Address:- Moscow, Russia

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About Moscow

Moscow is the capital and most populous city of Russia.  Moscow is one of Russia's federal cities.

Country: Russia
Currency: Rubles
ISD Code : +7-495
Languages: Russian
Best Season:   Early June

Sights of Moscow

The Moscow Kremlin
Red Square
St.Basil's Cathedral
Bolshoi Theatre
Lenin's Mausoleum

Luggage Room

  • Terminal B, Floor 1, Common Area
  • Terminal D, Floor 1, Common Area
  • Terminal E, Floor 1, Common Area
  • Terminal F, Floor 1, Common Area
  • Aeroexpress, Floor 2, Common Area

Terminal B

  • Floor 1, Common Area

Terminal D

  • Floor 1, Common Area
  • Floor 3, Common Area

Terminal E

  • Floor 1, Common Area
  • Floor 2, Common Area

Terminal F

  • Floor 1, Common Area
  • Floor 2, Common Area

Aeroexpress Terminal

  • Floor 3, Common Area
  • Floor 4, Common Area

Showers

Terminal D, Floor 3, Departures, International Flights

Terminal B

VIP Lounge

  • Floor 1, Common Area

The Rublev Lounge

  • Floor 3, Departures, Domestic Flights

The Kandinsky Lounge

  • Floor 2,Departures,Domestic Flights

Terminal D

VIP Lounge

  • Floor 1, Common Area
  • Floor 1,Arrivals,Domestic Flights

The Gallery Lounge

  • Floor 3,Departures,International Flights
  • Floor 4,Departures,International Flights

The Matryoshka Lounge

  • Floor 3,Departures,International Flights

The Moscow Lounge

  • Floor 3,Departures,International Flights
  • Floor 4,Departures,International Flights

The Sochi Lounge

  • Floor 2,Departures,Domestic Flights

Terminal E

VIP Lounge

  • Floor 2, Common Area

The Space Lounge

  • ​Floor 3, Departures, International Flights

The Galaxy Lounge

  • Floor 3, Departures, International Flights

The Mastercard Lounge

  • Floor 3,Departures,International Flights
Terminal F

VIP Lounge
  • Floor 2, Common Area
  • Floor 3, Common Area
The Classic Lounge
  • Floor 3, Departures, International Flights
The Amber Lounge
  • Floor 2,Departures,International Flights

All-Star Lounge

  • Floor 3,Departures,International Flights

Terminal B

Pharmacy

  • Before Security, Domestic Departures, Level 3

Medical Services

  • Floor 1, Common Area

Terminal E

Pharmacy

  • After Security, International Departures, Level 3
  • Before Security, Level 2

Medical Services

  • Floor 1, Common Area

Terminal F

Medical Services
Floor 1, Common Area

Terminal Aeroexpress

Pharmacy

  • Before Security, Level 3

Terminal D

Pharmacy

  • After Security, Domestic Departures, Level 3
  • After Security, Arrivals, Level 1
  • Before Security, Departures Area, Level 3

Areoexpress Terminal

Pelmeni
Before Security, Level 3

Shokoladnitsa
Before Security, Level 3

Terminal B

Coffeemania
After Security, Domestic Departures, Level 3

Hhleb & Sol
After Security, Domestic Departures, Level 1

Kroshka Kartoshka
After Security, Domestic Departures, Level 3

Uzbechka
After Security, Domestic Departures, Level 3

Shokoladnitsa
After Security, Domestic Departures, Level 3

Coffeeshop Company
Before Security, Level 3

Mu-Mu
Before Security, Level 3

Terminal D

Coffeemania
After Security, International Departures
Before Security, International Departures, Level 3

Kroshka Kartoshka
Before Security, Level 3

Teremok
After Security, Arrivals Area, Level 1

Urozhay
Before Security, Arrivals, Level 2

Uzbechka
After Security, International Departures, Level 3, Opposite Gates 28 and 29

Costa Coffee
After Security, Domestic Departures, Level 3
Before Security, Domestic Arrivals, Level 1

Mu-Mu
Before Security, Level 2

Shokoladnitsa
Before Security, International Departures, Level 3

Terminal E

Coffeemania
After Security, International Departures, Level 3

Spaten Resturant
After Security, Level 3, Near Gates 36-37

Stardogs
After Security, International Flights, Departures Area, Level 3

Urozhay
After Security, International Departures, Level 3, Near Gates 36-37

Paul Bakery
After Security, Level 3, Near Gate 41

Shokoladnitsa
After Security, International Departures, Level 3
Before Security, Level 2

Terminal F

Hhleb & Sol
Before Security, Level 1

Kroshka Kartoshka
Before Security, International Departures,Level 2

Pyatyy Okean
Before Security, Level 4

Ramen Club
Before Security, Level 2

All Day Kitchen
After Security, International Departures,Level 2

Upper Crust
Before Security, Level 2

Coffeeshop Company
After Security,International Departures,Level 2,near Gate 50

Le Crobag
After Security, International Departures, Level 2, in front of Gate 49

Shokoladnitsa
After Security, International Departures, Level 3

Aeroexpress Terminal

Aviator
Before Security, Level 3

Chocolate Box
Before Security, Level 3

Eleganzza
Before Security, Level 3

Euroset Communications Store
Before Security, Level 3

Expedition
Before Security, Level 3

Terminal B

Paul &  Shark
After Security, Domestic Departures, Level 3

Bosco Sportswear
After Security, Domestic Departures, Level 3

J&W
After Security, Domestic Departures, Level 3

Gastronome Globus Gourmet Express
Before Security, Level 1

Terminal F

Victoria's Secret
After Security, International Departures, Level 2, Near Gate 47

Zilli
After Security, Departures Area, Level 2

Christian Dior
After Security, Departures Area, Level 2

Terminal E

Gastronome Globus Gourmet Express
Before Security, Level 1

ETRO
After Security, International Departures, Level 3, Opposite Gate 39

Bvlgari
After Security, International Departures, Level 3

Salvatore Ferragamo
After Security, International Departures, Level 3, Opposite Gate 39

Swarovski
After Security, International Departures, Level 3

Victoria's Secret
After Security, International Departures, Level 3

Bosco Sportswear
Before Security, Departures, Level 2

Terminal D

Bosco Sportswear
Before Security, Departures, Level 3

Bvlgari
After Security, International Departures, Level 3

ETRO
After Security, International Departures, Level 3

Gastronome Globus Gourmet Express
Before Security, Level 1

J&W
Before Security, Departures, Level 3

Paul &  Shark
After Security, International Departures, Level 3

Salvatore Ferragamo
After Security, International Departures, Level 3

Swarovski
After Security, Domestic Departures, Level 3

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : Moscow, Russia

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.