London Heathrow (LHR)

Address:- London, England

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About London

London is the capital of and largest city in England and the United Kingdom, with the largest municipal population in the European Union. Standing on the River Thames in the south-east of England, at the head of its 50-mile (80 km) estuary leading to the North Sea, London has been a major settlement for two millennia.

Country: England
Currency: Pound sterling (GBP; £)
ISD Code: +44-20
Language Spoken: English
Best Season: March through May

Sights of London

Big Ben
Tower of London
Coca-Cola London Eye
Buckingham Palace
Tower Bridge

Know Your Airport

London Heathrow Airport is the 5th busiest airport in the world with 4 terminals lying 23km away from Central London. The airport is quite large, well connected with shuttle trains and can easily accommodate a large mob.

There you will find the 4 terminals as:

T2 or Terminal 2 – It is a new terminal and utilizes all the Star Alliance airlines and many others with its satellite building.
T3 or Terminal 3 – This terminal utilizes the mostly long-haul flights like Oneworld Alliance.
T4 or Terminal 4 – It utilizes the SkyTeam alliance.
T5 or Terminal 5 – It is a new age building that utilizes flights from airlines like Iberia, British Airways and other partner airlines. Its main building has a Concourse A with two satellite building B & C which can be easily accessed by an underground people mover.

T2 & T3 are nearby to each other but other terminals are far-off located and can be connected via following modes

Terminal 2 

  • Check-in, Level 5
  • Departures
  • Arrivals, Level 1 (passenger area)
  • Arrivals, Level 1 (public area)

 

Terminal 3 

  • Check-in, Level 1
  • Departure Lounge, Level 1
  • Arrivals, Ground Floor (passenger area)
  • Arrivals, Ground Floor (public area)

 

Terminal 4

  • Check-in, Level 2
  • Arrivals, Ground Floor (passenger area)
  • Departures, Level 2
  • Arrivals, Ground Floor (public area)

Terminal 5

  • Check-in, Level 3
  • Departure Lounge, Level 3
  • Departure Lounge, Level 2
  • Arrivals, Ground Floor (passenger area)
  • Arrivals, Ground Floor (public area)

Terminal 5C

Departures

Showers

Terminal 2

  • After security, departures 
  • Before security, arrivals 

Terminal 3

  • After secuity, departues 
  • Before security, arrivals 
  • Before security, near check-in area 

Terminal 4

  • After security, departures 
  • Before security, arrivals 

Terminal 5

After security, departures

Spa

Terminal 5

Before Security, arrivals, ground level

 

Terminal 3

No.1 Lounges
After Security

Plaza Premium Arrivals Lounge
After Immigration and Customs, Public Arrivals Area Exit, Next to the Bus Stop

Regus Express Business Lounge
South Wing

Terminal 2

Plaza Premium Arrivals Lounge
The Queen's Terminal, level 1, next to the United Arrivals Lounge in the Arrivals hall

Terminal 4

Plaza Premium Arrivals Lounge
Arrivals Area
 

Terminal 5A

Plaza Premium Lounge
After Security, level 2, next to Gate A7
 

Pharmacy

  • All Terminals, After Security
  • All Terminals, Before Security

Terminal 2

Ca'puccino
After Security

Caffè Nero
After Security

Caviar House & Prunier Seafood Bar
After Security

Costa
Before Security

EAT
After Security

Heston’s The Perfectionists’ Cafe
 After Security

La Salle
After Security

Leon
After Security

London's Pride by Fuller's
After Security

YO!
After Security, departures, level 5

Wondertree
After Security, departures, level 5

The Perfectionists' Cafe
After Security, departures, level 5

The Gorgeous Kitchen
After Security, departures, level 5

Terminal 3

Caviar House & Prunier Seafood Bar

After Security

Costa
Before Security

EAT
After Security

Giraffe Stop
Arrivals

Spuntino
After Security

Oriel Grande Brasserie
After Security

YO!
After Security, departures, level 1

The Curator
After Security, departures, level 1

Terminal 4

Carluccio'y

After Security

Caviar House & Prunier Seafood Bar
After Security

Comptoir Libanais
After Security

Costa
After Security & Arrivals 

Oriel Grande Brasserie
Before Security

Terminal 5

Carluccio'y

Before Security

Caviar House & Prunier Seafood Bar
After Security

Costa
Arrivals

Fortnum & Mason Bar
After Security

Giraffe
After Security

Giraffe Stop
Arrivals

Gordon Ramsay Plane Food
After Security

Huxleys Restaurant & Bar
After Security

Itsu
After Security

Pilots Bar & Kitchen
After Security

Wagamama
After Security, departures, level 3

Terminal 2

BOSS
After Security

Boots
After Security

Bottega Veneta
After Security

Bulgari
After Security

Burberry
After Security

Case
After Security

Caviar House & Prunier
After Security

Dixons Travel
After Security

Terminal 3

Chanel
After Security

Accessorize
After Security

Bulgari
After Security

Burberry
After Security

Cartier
After Security

Cath Kidston
After Security

Caviar House & Prunier
After Security

Dixons Travel
After Security

Terminal 4

APM Monaco
After Security

Bally
After Security

Bulgari
After Security

Bottega Veneta
After Security

Burberry
After Security

Cath Kidston
After Security

Cartier
After Security

Cath Kidston
After Security

Caviar House & Prunier
After Security

Dixons Travel
After Security

Terminal 5

Chanel
Aftetr Security

Armani Collezioni
After Security

Be Relax Spa & Lounge
After Security

Bradley Smith Hair Express Bar
Arrivals

Chloé
After Security

Collection
After Security

Burberry
After Security

Dior
After Security

Bulgari
Terminal 5 After Security

Cartier
After Security

Cath Kidston
After Security

Dixons Travel
After Security

Caviar House & Prunier
After Security

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : London, England

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.