Ankara Esenbo?a Havaliman? Int'l (ESB)

Address:- Ankara

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About Ankara

Ankara is the capital of Turkey. It is Turkey's second-largest city after Istanbul.

Country: Turkey
Currency: Turkish lira
ISD Code: +90
Languages: Turkish
Best Season:  June to September 

Sights of Ankara

Anıtkabir
Museum of Anatolian Civilizations
Ankara Castle
Kocatepe Mosque

Luggage Room

Domestic Terminal,  Arrivals Floor

International Terminal

  • Arrival Floor
  • Departure Floor

Domestic Terminal

  • Arrival Floor
  • Departure Floor

Showers

Available in the Comfort Lounge

Domestic Terminal

THY Domestic CIP Lounge
Airside, Arrivals Level, Between Gate 106 and Gate 107

Anadolu Jet Primeclass Lounge 
Departures Floor, Lower Level, Airside, After Passport Control

International Terminal

Primeclass Comfort Lounge
Airside, Mezzanine Level, Opposite Gate 116

Comfort Lounge
Departures Floor, Upper Level, Airside, After Passport Control

Millennium Lounge
Airside, Mezzanine Level, Departures Area

THY International Lines CIP Lounge
Departures Floor, Upper Level, Airside, After Passport Control

 Arrivals Level, Between Domestic and International Terminals

Domestic Terminal

Arrivals Floor, Mezzanine Level, Near Food Court

International Terminal

Teras Cafe

  • Departures Floor

Vadi Cafe

  • Departures Floor

Domestic Terminal

Caffe Nero

  • Departures Floor 
  • Arrivals Floor

Cakes & Bakes  

  • Departures Floor 

Restro Eat ‘n Fly

  • Departures Floor 

Starbucks

  • Departures Floor 

Tadında Anadolu

  • Departures Floor 

Sbarro

  • Departures Floor 

Burger King

  • Departures Floor 

Bomonti Brasserie

  • Departures Floor 

Seferi

  • Departures Floor 

International Terminal

Duty-Free Shops

  • Arrivals Level

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : Ankara

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.