Airline Rating

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Airline Rating & Reviews

Virgin Atlantic. (VS)

Food & Beverage
Inflight Entertainment
Seat Comfort
Staff Service
Ground Service
Wifi Service
Value of Money
Recommendations

Ratings

Customer rating from 5 reviews

Customer Reviews

What a fantastic crew I had, laughing and cheerful Nicole in particular, on my flight. It was a welcome change and made my trip fun. They were compassionate, friendly and effective. I am excited to know Virgen's Atlantic schedule of flights next year from Gatwick to JFK. I said how pleased I was with my trip and service to Nicole & some of my friends.

By : Lauren 10th Feb 2020

Type Of Traveller	Solo Traveller
Seat Type	Economy
Route	New York to London Heathrow
Date Flown	07th Feb 2020
Value for Money

The feeling is bad. Sitting together is so close that it really was difficult to spend 7 + hours there. It was so sunny that my wife wasn't too sick when we boarded the plane and we just had to wait until we got off. In the seats were then hardly functional, and it was very hard to navigate and use the TV screens. I used to fly Virgin sometimes, but I gave my business to their competitors after this encounter. My Virgin experience was so bad.

By : Alexia 28th Jan 2020

Type Of Traveller	Family
Seat Type	Economy
Route	London to Boston
Date Flown	22nd Jan 2020
Value for Money

A stunning Economy Crew. Flew. I have never sailed before with Virgin, but will surely float again! The service could not be defective, all the employees were polite, supportive, compassionate, and fun to work with, my entire party had the same feeling! The food was also really good and the entertainment was on-board. Will fly again undoubtedly.

By : Aurore 26th Dec 2019

Type Of Traveller	Family
Seat Type	Economy
Route	London Heathrow to New York
Date Flown	21st Dec 2019
Value for Money

The crew of the cabin is exceptionally kind and accepting. The number of the aircraft was VS097. I forgot to send notice about my food allergies to the airline, but the stewardess tried hard to give me vegetarian meals that would not leave me ill. Again, several thanks.

By : Megan 8th Dec 2019

Type Of Traveller	Family
Seat Type	Economy
Route	London Gatwick to Tobago
Date Flown	30th Nov 2019
Value for Money