Airline Rating

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Airline Rating & Reviews

Turk Hava Yollari (Turkish Airlines Co.). (TK)

Food & Beverage
Inflight Entertainment
Seat Comfort
Staff Service
Ground Service
Wifi Service
Value of Money
Recommendations

Ratings

Customer rating from 5 reviews

Customer Reviews

One of the best crew I have had on a flight: professional, smiling, engaging. Comfortable seats, wide section of movies, very good hot meal. Landed ahead of schedule.

By : Jeremy 3rd Jan 2020

Type Of Traveller	Solo Traveller
Seat Type	Economy
Route	Istanbul to Stuttgart
Date Flown	27th Dec 2019
Value for Money

The aircraft is old. Seats were very uncomfortable & hard!. Got back pain.Limited Basic food! The harnessing system practically does not work, since it is very old.

By : Ricardo 18th Dec 2019

Type Of Traveller	Solo Traveller
Seat Type	Business
Route	Istanbul to Moscow
Date Flown	10th Dec 2019
Value for Money

Apart from cancelling the trip, they are not reachable through customer service and also seem to turned off functionalities in their mobile app and website intentionaly, so it's not possible to get refund or reschedule. I believe it is also not customer centric to cancel flights a day before the trip.

By : Alihan 28th Mar 2020

Type Of Traveller	Family
Seat Type	Economy
Route	Seychelles to Budapest
Date Flown	13th Mar 2020
Value for Money

Terrible customer service, can’t get hold of anyone. Trying to get a refund and in a time of crisis, they seem to be the only airline not giving them $50 AUD refund on and $800 AUD booking when we can’t travel. I’d give them minus stars if possible.

By : Luis 23rd Apr 2020

Type Of Traveller	Family
Seat Type	Economy
Route	Keyseri to Athens
Date Flown	19th Mar 2020
Value for Money