Airline Rating & Reviews

Eurowings GmbH, Duesseldorf. (EW)
Food & Beverage
Inflight Entertainment
Seat Comfort
Staff Service
Ground Service
Wifi Service
Value of Money
Recommendations
Ratings
Customer rating from 5 reviews
Customer Reviews

The Economic Times

Priority boarding on the flight was a good option, no hand luggage problem. Really good and supportive terrestrial workers. I feel that the flight attendants were still a little drained, and not inspired at the time-but they did their best. No food / drinks included in my ticket ("fundamental rate"). Flight was quick and fast, and a little forward was also fine. I can certainly not deny Eurowings, as I have in many other reviews here-sometimes the problem isn't with the airline but with the passenger itself.

By : Manny 17th Jan 2020

Type Of Traveller Solo Traveller
Seat Type Economy
Route Dusseldorf to Munich
Date Flown 09th Dec 2019
Value for Money
The Economic Times

I've had a weekend nightmare flying due to Storm Dennis and flights delayed etc. I also had a nightmare trying to get my EuroWings return flight and missed my flight (the only one that was scheduled that week). I was very frustrated and nervous, so I just wanted to tell your team couldn't do anything to ease the tension and take care of the situation. The airline team is a compliment and I want to thank all of them. A very young lady was also sweet and respectful in a separate notice in the safety check area. Your team personified this in a recent quote 'if you can be something in the universe, be good.' Thank you so much. Thank you.

By : Libor 11th Feb 2020

Type Of Traveller Business
Seat Type Economy
Route Dusseldorf to Manchester
Date Flown 04th Feb 2020
Value for Money
The Economic Times

On my flight back Eurowings charged me €30 for the same luggage I picked up from Athens to Dusseldorf on my flight out. While we were 2 travelers, they charged 30 euros with 1 baggage.

By : Dan 15th Jan 2020

Type Of Traveller Family
Seat Type Economy
Route Athens to Dusserldorf
Date Flown 09th Jan 2020
Value for Money
The Economic Times

Hamburg booked to Prague for April 2020. They can only say "Ma'am, I can't cancel your trip" when I say you're disrespectful, I want to talk to your boss, she hangs on me. I was told to rebook my trip.

By : Zdeněk 10th Apr 2020

Type Of Traveller Business
Seat Type Economy
Route Hamburg to Prague
Date Flown 03rd Apr 2020
Value for Money