Hang Khong Viet Nam (VN)

Know more about your Airline

  • For health and safety reasons, each piece of baggage that is checked in must not exceed 32kg. Its total dimensions (width + heights + depth) must not exceed 203 cm.
  • To comply with safety standards, each piece of hand luggage must not exceed 7kg. Its the total dimensions (width + heights + depth) must not exceed 115cm (56 cm x 36 cm x 23 cm, or: 22’’ x 11‘’ x 9’’)

 The following free baggage allowance:

  • Business & Premium Class: 30kg checked baggage + two pieces of hand baggage
  • Economy Class: 20kg checked baggage + one piece of hand baggage

Source: https://www.vietnamairlines.com/vn/en/travel-information/baggage/

  • For health and safety reasons, each piece of baggage that is checked in must not exceed 32kg. Its total dimensions (width + heights + depth) must not exceed 203 cm.
  • To comply with safety standards, each piece of hand luggage must not exceed 7kg. Its the total dimensions (width + heights + depth) must not exceed 115cm (56 cm x 36 cm x 23 cm, or: 22’’ x 11‘’ x 9’’)

 The following free baggage allowance:

  • Business & Premium Class: 30kg checked baggage + two pieces of hand baggage
  • Economy Class: 20kg checked baggage + one piece of hand baggage

Source: https://www.vietnamairlines.com/vn/en/travel-information/baggage/

Explosives
Grenades, Dynamite, Gunpowder, Flares, Fireworks And Lookalike Items, etc.
Radioactive, Infectious, Toxic Substances, Corrosives
Chlorine, Bleacher, Oxidizers, Mercury, Contagious Hazards, Radioactive Materials, etc.
Gases, Flammable Items
Matches, Lighters, Flammable Liquid, Beverages Containing 70% Or More Alcohol By Volume, etc.
Other Dangerous Items
Fire Extinguishers, Dry Ice (over 2.5 kg), Lithium Battery For Electronic Equipments (>160 Wh or >8g lithium), etc.

Source:https://www.vietnamairlines.com/ca/en/travel-information/baggage

Explosives
Grenades, Dynamite, Gunpowder, Flares, Fireworks And Lookalike Items, etc.
Radioactive, Infectious, Toxic Substances, Corrosives
Chlorine, Bleacher, Oxidizers, Mercury, Contagious Hazards, Radioactive Materials, etc.
Gases, Flammable Items
Matches, Lighters, Flammable Liquid, Beverages Containing 70% Or More Alcohol By Volume, etc.
Other Dangerous Items
Fire Extinguishers, Dry Ice (over 2.5 kg), Lithium Battery For Electronic Equipments (>160 Wh or >8g lithium), etc.

Source:https://www.vietnamairlines.com/ca/en/travel-information/baggage

Airline Contact Detail

24 X 7 Customer care number
Contact No : 00 84 24 3832 0320
Address :

200 Nguyen Son Street.,
Long Bien District.,
Ha Noi city, Vietnam

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
  • Know you Airport
  • ATM Services
  • Food and Snacks
  • Transportation
  • Medical Services
  • Baggage wrapping counter
In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.