Transportes Aeros Portugueses TAP (TP) (TP)

Phone :- +1-800-221-7370

Know more about your Airline

If travelling to/from domestic destinations (including the islands), Europe, Africa and North America you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

*Except to/from North America: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

If traveling to/from destinations in South America, you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 10 kg / 115 cm (55x40x20 cm / 22x16x8 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

Source: https://www.flytap.com/en-gb/baggage/hand-baggage

If travelling to/from domestic destinations (including the islands), Europe, Africa and North America you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

*Except to/from North America: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

If traveling to/from destinations in South America, you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 10 kg / 115 cm (55x40x20 cm / 22x16x8 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

Source: https://www.flytap.com/en-gb/baggage/hand-baggage

  • Electro shock weapons, ammunition, and explosives
  • Batteries and equipment containing batteries or fuel
  • Battery-powered wheelchairs or other similar mobility devices with batteries
  • Compressed gas cartridges, cylinders, and aerosols
  • Scientific, professional and personal
  • Medical items

Source: https://www.flytap.com/en-gb/baggage/dangerous-goods

  • Electro shock weapons, ammunition, and explosives
  • Batteries and equipment containing batteries or fuel
  • Battery-powered wheelchairs or other similar mobility devices with batteries
  • Compressed gas cartridges, cylinders, and aerosols
  • Scientific, professional and personal
  • Medical items

Source: https://www.flytap.com/en-gb/baggage/dangerous-goods

Changes and cancellation conditions differ depending on the conditions associated with the TAP product purchased. The rules on changes and cancellations apply to the route and may differ depending on the flight you wish to alter. Some TAP products may impose penalties on changes and cancellations, be non-refundable or non-changeable. 

Source:https://www.flytap.com/en-pt/booking-information/changes-and-cancellations

Changes and cancellation conditions differ depending on the conditions associated with the TAP product purchased. The rules on changes and cancellations apply to the route and may differ depending on the flight you wish to alter. Some TAP products may impose penalties on changes and cancellations, be non-refundable or non-changeable. 

Source:https://www.flytap.com/en-pt/booking-information/changes-and-cancellations

Airline Contact Detail

24 X 7 Customer care number
Contact No : (+351) 21 843 11 00
Address :

Victoria Programme,
Apartado 50194 1704-801,
Lisbon, Portugal

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
  • Know you Airport
  • ATM Services
  • Food and Snacks
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  • Medical Services
  • Baggage wrapping counter
In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.