Singapore Airlines Limited (SQ)

Phone :- +1-800-742-3333

Know more about your Airline

Class of travel Allowance
Suites and First Class 50kg
Business Class 40kg
Premium Economy Class 35kg
Economy Class  
Flexi 35kg
Standard 30kg
Lite 30kg

Source: https://www.singaporeair.com/en_UK/in/travel-info/baggage/checked-baggage/

Class of travel Allowance
Suites and First Class 50kg
Business Class 40kg
Premium Economy Class 35kg
Economy Class  
Flexi 35kg
Standard 30kg
Lite 30kg

Source: https://www.singaporeair.com/en_UK/in/travel-info/baggage/checked-baggage/

  • Knives (including hunting knives, swords, and pocket knives)
  • Scissors and any other sharp/bladed objects (e.g. ice-pick, nail clippers, embroidery, crocheting and knitting needles) considered illegal by local law
  • Weapons such as whips, nan-chakus, baton, or stun gun
  • Hand-cuffs
  • Sporting equipment such as baseball/cricket bats, golf clubs, hockey sticks, billiard cues
  • Devices with spillable batteries
  • Aerosols (hair sprays, perfumes, medicines containing alcohol) not exceeding 0.5 KG or 0.5 L per article and 2.0 KG or 2.0 L in total weight. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.
  • Electronic devices which cannot be switched off (e.g. Furby toys)
  • Toy guns that do not resemble weapons, such as plastic water guns
  • Any other items which are deemed security hazards by local law
  • Any other items that resemble or have similar functions to the above items

Source: https://www.singaporeair.com/en_UK/in/travel-info/baggage/baggage-restrictions/

  • Knives (including hunting knives, swords, and pocket knives)
  • Scissors and any other sharp/bladed objects (e.g. ice-pick, nail clippers, embroidery, crocheting and knitting needles) considered illegal by local law
  • Weapons such as whips, nan-chakus, baton, or stun gun
  • Hand-cuffs
  • Sporting equipment such as baseball/cricket bats, golf clubs, hockey sticks, billiard cues
  • Devices with spillable batteries
  • Aerosols (hair sprays, perfumes, medicines containing alcohol) not exceeding 0.5 KG or 0.5 L per article and 2.0 KG or 2.0 L in total weight. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.
  • Electronic devices which cannot be switched off (e.g. Furby toys)
  • Toy guns that do not resemble weapons, such as plastic water guns
  • Any other items which are deemed security hazards by local law
  • Any other items that resemble or have similar functions to the above items

Source: https://www.singaporeair.com/en_UK/in/travel-info/baggage/baggage-restrictions/

  If Carrier cancels, terminates, diverts or fails to operate a flight reasonably according to schedule, is unable to provide previously confirmed space, fails to stop at a Passenger’s stopover or destination point, or causes the Passenger to miss a connecting flight on which he holds a reservation, Carrier may, subject to the requirements of applicable laws and regulations,  elect one of the following options, with the agreement of the Passenger, either:

(1)    carry the Passenger as soon as it can on its scheduled service; or

(2)    re-route the Passenger to the destination indicated on the Ticket or applicable portion thereof by its own scheduled services or the scheduled services of another carrier, or by means of surface transportation. If the sum of the Fare, excess baggage charge and any applicable service charge for the revised routing is higher than the refund value of the Ticket or applicable portion thereof, Carrier shall require no additional Fare or charge from the Passenger, and shall refund the difference if the Fare and charges for the revised routing are lower; or

(3)    make a refund in accordance with the provisions of Article 11 Paragraph 3.

Source:https://www.singaporeair.com/en_UK/global_footer/conditions-carriage/

  If Carrier cancels, terminates, diverts or fails to operate a flight reasonably according to schedule, is unable to provide previously confirmed space, fails to stop at a Passenger’s stopover or destination point, or causes the Passenger to miss a connecting flight on which he holds a reservation, Carrier may, subject to the requirements of applicable laws and regulations,  elect one of the following options, with the agreement of the Passenger, either:

(1)    carry the Passenger as soon as it can on its scheduled service; or

(2)    re-route the Passenger to the destination indicated on the Ticket or applicable portion thereof by its own scheduled services or the scheduled services of another carrier, or by means of surface transportation. If the sum of the Fare, excess baggage charge and any applicable service charge for the revised routing is higher than the refund value of the Ticket or applicable portion thereof, Carrier shall require no additional Fare or charge from the Passenger, and shall refund the difference if the Fare and charges for the revised routing are lower; or

(3)    make a refund in accordance with the provisions of Article 11 Paragraph 3.

Source:https://www.singaporeair.com/en_UK/global_footer/conditions-carriage/

Airline Contact Detail

24 X 7 Customer care number
Contact No : +1 866 767 2247
Address :

2 Orchard Turn #04-05 ION
Orchard Singapore 238801
(Above Orchard MRT station), Singapore

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
  • Know you Airport
  • ATM Services
  • Food and Snacks
  • Transportation
  • Medical Services
  • Baggage wrapping counter
In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.