Jetsgo Corporation (SG)

Know more about your Airline

Cabin Baggage Allowance Domestic: Hand/ Cabin baggage of a maximum 7 kg (which would include Laptop and duty-free shopping bags) having a maximum overall dimension of 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights) handbag is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of a maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore.


Checked-in Baggage Allowance: For Domestic travel, SpiceJet provides a free baggage allowance of 15 Kgs per passenger as checked-in baggage. In the case of International travel, the Baggage allowance of 20 Kg (30 Kg in case the passenger is traveling to/from Colombo, Kabul, Dubai, Muscat, Hongkong, Jeddah ) is allowed. However, from Jeddah to India, the luggage allowance is 30 kgs of check-in baggage and 5 liters of Zam Zam water. The baggage allowance for MLE-TRV is 25 Kgs.

Source: https://www.spicejet.com/AirTravelBaggageFaq.aspx

Cabin Baggage Allowance Domestic: Hand/ Cabin baggage of a maximum 7 kg (which would include Laptop and duty-free shopping bags) having a maximum overall dimension of 115 cms. (L+W+H) on Boeing flights and 108 cms. (L+W+H) on Bombardier flights) handbag is allowed to be carried per passenger, free of cost. Passengers with infants are allowed to carry an additional piece of hand baggage of a maximum 7 kg., not exceeding the size dimensions, as mentioned hereinbefore.


Checked-in Baggage Allowance: For Domestic travel, SpiceJet provides a free baggage allowance of 15 Kgs per passenger as checked-in baggage. In the case of International travel, the Baggage allowance of 20 Kg (30 Kg in case the passenger is traveling to/from Colombo, Kabul, Dubai, Muscat, Hongkong, Jeddah ) is allowed. However, from Jeddah to India, the luggage allowance is 30 kgs of check-in baggage and 5 liters of Zam Zam water. The baggage allowance for MLE-TRV is 25 Kgs.

Source: https://www.spicejet.com/AirTravelBaggageFaq.aspx

For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage.

  • Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders, and compressed gas cylinders.
  • Corrosives such as acids, alkalis, mercury, and wet cell batteries and apparatus containing mercury
  • Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.
  • Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radioactive material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.
  • Poisons and infectious substances such as insecticides, weed-killers, and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.
  • Carriage of dry cell batteries, knives, scissors, sharp instruments, tools, firearms, ammunition, and toy replicas are prohibited in the Passenger cabin.
  • Personal motorized vehicles (powered by lithium battery) similar to hover-boards, self-balancing devices, scooters, etc. will not be permitted on Spicejet flights.

Source:https://www.spicejet.com/AirTravelBaggageFaq.aspx

For safety reasons, dangerous articles, such as those listed below, must not be carried in passenger's baggage:

  • Compressed gasses: deeply refrigerated, flammable non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders, and compressed gas cylinders.
  • Corrosives such as acids, alkalis, mercury, and wet cell batteries and apparatus containing mercury Explosives, munitions, fireworks and flares, ammunition including blank cartridges handguns, fire works, pistol caps.
  • Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radioactive material, Briefcases and attaché case with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides.
  • Poisons and infectious substances such as insecticides, weed-killers, and live virus materials. Other dangerous articles such as magnetized materials, offensive or irritating materials.

Source: https://www.spicejet.com/AirTravelBaggageFaq.aspx

Changes/cancellation in the bookings can be made only up to 2 hour prior to scheduled departure time ( 4 hours in case of international travel ) upon payment of a change/cancellation fee (amount depends on the type of far e purchased, as advised at the time of booking) along with difference in fare, if applicable. All promo/sale fares are restrictive fares and are refundable (only statutory taxes). Certain promo/sale fares do not permit changes to the flight. Please check restrictions on the fare while booking.

Source:https://book.spicejet.com/PricingPolicies.aspx

Changes/cancellation in the bookings can be made only up to 2 hour prior to scheduled departure time ( 4 hours in case of international travel ) upon payment of a change/cancellation fee (amount depends on the type of far e purchased, as advised at the time of booking) along with difference in fare, if applicable. All promo/sale fares are restrictive fares and are refundable (only statutory taxes). Certain promo/sale fares do not permit changes to the flight. Please check restrictions on the fare while booking.

Source:https://book.spicejet.com/PricingPolicies.aspx

Airline Contact Detail

24 X 7 Customer care number
Contact No : 096540 03333
Address :

319 Udyog Vihar,
Phase IV, Gurgaon
122016, Haryana India

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
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In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.