Deutsche Lufthansa, A.g. (LH)

Phone :- +1-800-645-3880

Know more about your Airline

As carry-on baggage, you can take one item of baggage with you, such as a trolley case, a compact, foldable baby buggy or a foldable garment bag, or two items in Business or First Class.

Dimensions for carry-on baggage: max. 55 x 40 x 23 cm
Dimensions for foldable garment bags: max. 57 x 54 x 15 cm

 

CLASS ALLOWANCE

Economy Class                  8 Kg

Premium Economy Class   8 Kg

Business Class                   8 Kg

First Class                          8 Kg
 
 

 

As carry-on baggage, you can take one item of baggage with you, such as a trolley case, a compact, foldable baby buggy or a foldable garment bag, or two items in Business or First Class.

Dimensions for carry-on baggage: max. 55 x 40 x 23 cm
Dimensions for foldable garment bags: max. 57 x 54 x 15 cm

CLASS ALLOWANCE
Economy Class 8 Kg
Premium Economy Class 8 Kg
Business Class 8 Kg
First Class 8 Kg

Source: https://www.lufthansa.com/de/en/carry-on-baggage

 

For reasons of safety, the following items are prohibited:

  • Caustic materials, such as acids, alkalis, wet cell batteries
  • Containers with gas, for example, irritant gases, self-defense sprays
  • Containers with flammable liquids, such as lighter fuel, paint, varnish, cleaning agents
  • Petrol-operated equipment and tools that already contain minimal amounts of petrol (e.g. for test purposes)
  • Camping stoves, gas cylinders, filled scuba tanks
  • Explosives, fireworks, flares
  • Electroshock weapons, e.g. stun guns (tasers)
  • Poisonous (toxic) and infectious substances, such as mercury, bacteria and virus cultures
  • Heat producing articles
  • Oxygen generators, liquid oxygen
  • Materials that are easily ignited, such as strike anywhere matches
  • Battery-powered means of transportation (e.g. hoverboards, mini-Segways, Solowheels, electric bicycles). This regulation applies regardless of the power capacity of the battery.
  • Oxidizing substances, such as bleaching powder and peroxides
  • Substances that emit flammable gases upon contact with water
  • Security bags or briefcases with lithium batteries or pyrotechnic devices
  • Radioactive materials and items
  • Strongly magnetic materials
  • Dry ice in excess of 2.5 kg

Source: https://www.lufthansa.com/us/en/dangerous-goods

 

 

For reasons of safety, the following items are prohibited:

  • Caustic materials, such as acids, alkalis, wet cell batteries
  • Containers with gas, for example, irritant gases, self-defense sprays
  • Containers with flammable liquids, such as lighter fuel, paint, varnish, cleaning agents
  • Petrol-operated equipment and tools that already contain minimal amounts of petrol (e.g. for test purposes)
  • Camping stoves, gas cylinders, filled scuba tanks
  • Explosives, fireworks, flares
  • Electroshock weapons, e.g. stun guns (tasers)
  • Poisonous (toxic) and infectious substances, such as mercury, bacteria and virus cultures
  • Heat producing articles
  • Oxygen generators, liquid oxygen
  • Materials that are easily ignited, such as strike anywhere matches
  • Battery-powered means of transportation (e.g. hoverboards, mini-Segways, Solowheels, electric bicycles). This regulation applies regardless of the power capacity of the battery.
  • Oxidizing substances, such as bleaching powder and peroxides
  • Substances that emit flammable gases upon contact with water
  • Security bags or briefcases with lithium batteries or pyrotechnic devices
  • Radioactive materials and items
  • Strongly magnetic materials
  • Dry ice in excess of 2.5 kg

Source: https://www.lufthansa.com/us/en/dangerous-goods

 

 

  • Click on ​My bookings to go directly from the Lufthansa homepage to the login page of your booking summary.
  • To log in, enter your surname and booking number. Any booking that can be canceled will be displayed. If you are already logged in, refundable bookings will be indicated in your booking summary with a "Cancellation" button.
  • Click on the "Cancellation" button next to the relevant booking and confirm your selection on the following page.
  • You will now receive an automatic confirmation email, your flight booking will be canceled and the amount to be refunded will be transferred or credited to your credit card.

Even flights that were not purchased via a Lufthansa office or via lufthansa.com can be canceled online. However, for a refund of the ticket price, please contact the travel agency that issued the ticket.

Source: https://www.lufthansa.com/fr/en/cancellations-and-refunds

  • Click on ​My bookings to go directly from the Lufthansa homepage to the login page of your booking summary.
  • To log in, enter your surname and booking number. Any booking that can be canceled will be displayed. If you are already logged in, refundable bookings will be indicated in your booking summary with a "Cancellation" button.
  • Click on the "Cancellation" button next to the relevant booking and confirm your selection on the following page.
  • You will now receive an automatic confirmation email, your flight booking will be canceled and the amount to be refunded will be transferred or credited to your credit card.

 

Even flights that were not purchased via a Lufthansa office or via lufthansa.com can be canceled online. However, for a refund of the ticket price, please contact the travel agency that issued the ticket.

Source: https://www.lufthansa.com/fr/en/cancellations-and-refunds

 

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1800 102 5838
Address :

Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
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In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.