Japan Air Lines Company, Ltd. (JL)

Phone :- +1-800-525-3663

Know more about your Airline

Up to 20kg is free of charge for each passenger.
(Up to 45kg is free of charge for First Class passengers.)
*No limit to the number of bags.

Total outside dimension (length + width + height):
within 50cm x 60cm x 120cm

Source: https://www.jal.co.jp/en/dom/baggage/checked/

Up to 20kg is free of charge for each passenger.
(Up to 45kg is free of charge for First Class passengers.)
*No limit to the number of bags.

Total outside dimension (length + width + height):
within 50cm x 60cm x 120cm

Source: https://www.jal.co.jp/en/dom/baggage/checked/

The law prohibits the transport of explosive materials, flammable items and any other goods that are liable to injure persons or to damage objects by air. Such items may neither be checked nor carried on board. Sharp objects that have the potential of being used as weapons are also not allowed as carry-on items.

Source: https://www.jal.co.jp/en/dom/baggage/limit/

The law prohibits the transport of explosive materials, flammable items and any other goods that are liable to injure persons or to damage objects by air. Such items may neither be checked nor carried on board. Sharp objects that have the potential of being used as weapons are also not allowed as carry-on items.

Source: https://www.jal.co.jp/en/dom/baggage/limit/

JAL International tickets and EMDs (ticket and EMD numbers that begin with 131)

*Domestic tickets that begin with 131-14,131-875~9 or Domestic EMDs that begin with 131-553 are excluded.
*Please contact the JAL international reservation center or city counter for JAL International tickets reissued by other airlines or other airlines' tickets reissued by JAL.

Source: https://www.jal.co.jp/en/inter/change/refund/

JAL International tickets and EMDs (ticket and EMD numbers that begin with 131)

*Domestic tickets that begin with 131-14,131-875~9 or Domestic EMDs that begin with 131-553 are excluded.
*Please contact the JAL international reservation center or city counter for JAL International tickets reissued by other airlines or other airlines' tickets reissued by JAL.

Source: https://www.jal.co.jp/en/inter/change/refund/

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1800 102 4135
Address :

4-11, Higashi Shinagawa,
2-Chrome, Shinagawa-ku, Tokyo,
140-8605, Japan

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
  • Know you Airport
  • ATM Services
  • Food and Snacks
  • Transportation
  • Medical Services
  • Baggage wrapping counter
In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.