Air China (CA)

Phone :- +1-800-982-8802

Know more about your Airline

We will specify the maximum dimensions and/or weight of carry-on baggage taken into the cabin.

  • Each First Class/Business Class passenger can carry two (2) pieces of carry-on baggage, with each weighing no more than eight (8) kilos (17 lbs.).
  • Each Economy Class passenger can carry up to one piece of carry-on baggage that weighs no more than five (5) kilos (11 lbs.).

The linear dimensions of each piece of carry-on baggage shall not exceed 55 centimeters (22 in.) in length, 40 centimeters (16 in.) in width and 20 centimeters (8 in.) in height, which ensures that the carry-on baggage can be stowed in the closed overhead compartment or fit under the seat in front of you onboard the aircraft. Any baggage that cannot be stowed in the overhead compartment or fit under the seat, or baggage that is overweight or oversized, or baggage that we consider could jeopardize safety should be carried as checked baggage.

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/carry-on-baggage/carry_on.shtml

We will specify the maximum dimensions and/or weight of carry-on baggage taken into the cabin.

  • Each First Class/Business Class passenger can carry two (2) pieces of carry-on baggage, with each weighing no more than eight (8) kilos (17 lbs.).
  • Each Economy Class passenger can carry up to one piece of carry-on baggage that weighs no more than five (5) kilos (11 lbs.).

The linear dimensions of each piece of carry-on baggage shall not exceed 55 centimeters (22 in.) in length, 40 centimeters (16 in.) in width and 20 centimeters (8 in.) in height, which ensures that the carry-on baggage can be stowed in the closed overhead compartment or fit under the seat in front of you onboard the aircraft. Any baggage that cannot be stowed in the overhead compartment or fit under the seat, or baggage that is overweight or oversized, or baggage that we consider could jeopardize safety should be carried as checked baggage.

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/carry-on-baggage/carry_on.shtml

Items subject to Air China’s consent for carriage

  • Precision instruments, electrical products, and precision equipment
  • Athletic sports equipment
  • Small animals
  •  A foldaway or electronic wheelchair used by passengers during their journey
  • Sharp items, Blunt Items
  • Dry ice, liquid drinks, liquid cosmetics, and household products

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/liquid-items/liquid_items_c3.shtml

Items subject to Air China’s consent for carriage

  • Precision instruments, electrical products, and precision equipment
  • Athletic sports equipment
  • Small animals
  •  A foldaway or electronic wheelchair used by passengers during their journey
  • Sharp items, Blunt Items
  • Dry ice, liquid drinks, liquid cosmetics, and household products

Source: http://www.airchina.com.cn/en/info/travel-prep/baggage/liquid-items/liquid_items_c3.shtml

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1800 200 6799
Address :

Jingxin Mansion, A-2,
Dongsanhuan Bei Road,
Beijing,100027,P.R.China

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get 600 Euros or 46,776.40 INR in compensation. With the help of refundme.in compensation tracker, you can easily check your flight eligibility.

In case, your flight hasbeen cancelled, the airline is liable to provide you an alernate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 46,776.40 INR.

  • What to do if I have been denied to board my flight ?
  • What should I do in case of baggage lost?
  • Is there any limitation period for compensation?
  • Bad Weather at . My flight is delayed. Will I get the compensation?
To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyze your flight details and send you all the information about your compensation.
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In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldnt fulfill both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.